Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Funnyuglychristmassweater
Funny Ugly Christmas Sweater, established in 2018, is dedicated to infusing your holiday season with humor and joy. Our love for Christmas fuels our mission to deliver top-notch, unique, and amusing ugly Christmas sweaters, sweatshirts, t-shirts, and pajamas, all uniquely tailored for you.We offer Custom Ugly Christmas Sweater for customers to personalize their outfits and rock the holiday parties with funny sweaters! Surely you will find your favorite Christmas sweater at our store, and we are responsive in Customer support team with your concern. Welcome and have fun shopping!
Funnyuglychristmassweater (funnyuglychristmassweater.com) has 64 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
funnyuglychristmassweater.com does exactly what it promises. I ordered a sweater with print and the quality of the print is pretty good. Also the shipping to Switzerland worked just before christmas eventhough I only ordered it like 1.5 weeks before.
Reply from FunnyuglychristmassweaterJan 9, 2024
Hi Silvan,
Thank you so much for your lovely reply! We always want to ensure every customer is satisfied and receive the order asap for the holiday. Worldwide shipping out of the US often takes up to weeks, so happy that you got yours in time thanks to your contact to let us know what you need.
We can't wait to serve you next time! Till that date, please take care!
Best regards,
Claire
CS Team
KO
Kylie O.
The customer service team was awesome
The customer service team was awesome! They made sure that I got my sweater on time and it looked great!
Reply from FunnyuglychristmassweaterJan 4, 2024
Hi Kylie,
Thank you for your lovely review! We are thrilled that you love your sweater and satisfied with our service. Can't wait to serve you next time~
Happy holidays!
Claire
CS Team
KE
Kendra
Funnyuglychristmassweater.com has…
Funnyuglychristmassweater.com has excellent customer service and super-quick shipping! My secret Santa target was very happy with the unique Christmas sweater I got him. Overall, shopping here was a great experience, thank you!!
Reply from FunnyuglychristmassweaterJan 3, 2024
Hi Kendra,
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our company.
If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out. We look forward to serving you again in the future and providing you with the same level of exceptional service.
Thank you once again for your support and for taking the time to share your experience. We truly value your business.
Best regards,
CS Team
VE
Veronica
Good company
Easy ordering and swift shipping! They also sent several emails with progression of order. Then follow up emails after order was delivered ensuring customer satisfaction. Great business method that most peeps don’t do.
Reply from FunnyuglychristmassweaterJan 3, 2024
Hi Veronica,
Thank you for your fantastic 5-star review! It's great to hear that our email updates and follow-up emails were helpful in ensuring your satisfaction.
We value your feedback and appreciate your support. If you have any further questions or need assistance, please don't hesitate to reach out.
We look forward to serving you again in the future.
Best regards,
CS Team
JS
Jesse S.
Excellent customer service
Excellent customer service. Well informed. Always kept me informed
Reply from FunnyuglychristmassweaterDec 28, 2023
Hi Jesse,
Thank you so much for your lovely feedback! We are always happy to keep customers updated and support any of your concern. Thank you too for being a nice customer too~
Have a Happy New Year and we hope to serve you again soon !!!
Best regards,
Claire
CS Team
ST
Stop
Scam
Scam. Never sent items, tracking # was fake, never issued credit. They said the item didn't pass quality control and they would send it when it was done AND refund the purchase price. They made this offer to send item 12-13-23 and 12-15-23. Said they would ship when item was complete. Neither ever happened.
Customer service was very responsive to all my emails but never sent product or refund.
*Edit***. Yes I got the refund but I had to request it from PayPal. I did receive the item. It was shipped after I posted the complaint. I have the USPS info showing the dates. Unless you want a huge hassle and potential issues with your payment method being stolen I would order somewhere else. I only got results from PayPal and 3rd party review sites.
Here is the email they sent after I reviewed the transaction. Its similar to the one they sent 12-13-23, 12-15-23, and 12-29-23:
I appreciate your patience. If you did not receive the refund, we can totally help check it, as I confirmed to process refund on your order, why should we being scammed or take your money 🙁 You could also read other reviews on our side, we are not a small business that scams people, we have had many customers for years and this year too. It should have been my fault in not supporting you well, I am sorry for my personal mistake in customer support.
I have seen your dispute with Paypal. We also confirmed with them about the refund attempt we made. It may be held on 12/15 that not reflected on your account.
About your order, I confirmed that it was shipped out late due to quality check step, and I confirmed to process the refund and still ship it (my email on 12/13). The package was shipped then but not showing movement, so I have confirmed to mark it as "lost" till today, though USPS does not compensate for us anything. This is our support with your issue and understanding for your concern.
If you agree, we still want to remake the hoodie and ship it to you although we processed the refund, as my last promise with you. I have been responsive and will always be.
Let me know if you need further assistance. We look forward to hearing from you soon!
Happy Holidays 🎄
Claire
Customer Support Team
Funny Ugly Christmas Sweater
+1 (818) 405-0589
Reply from FunnyuglychristmassweaterDec 27, 2023
Updated 1/4/2024: We have confirmed your refund with Paypal (verified) while the order is still shipped as our support for you to experience the product (delivery confirmed 1/2/2024). We contacted to your email to ask for any concern with the refund or delivery but no response since then. We fulfilled our missions and look forward to your reply and review your feedback to avoid misunderstanding.
Hi Joe,
It's Claire from CS Team and I have been following your order since first day.
We have emailed you again to check upon your order and refund. I have confirmed your refund before, if you have not received it, please feel free to contact us about your concern. As your review, we have been responsive with your emails and we are always responsive, once we receive any of your feedbacks.
Therefore, please help check your email box so that we could help you with anything you are concerned.
Thank you so much!
Claire
CS Team
MA
Max
Awesome “Home Alone” sweater
Bought a home alone sweater for my friend and he loved it. He got so many compliments on it and people were asking him where he got it from. I ended up directing those people to this website. It was good quality and fast shipping. Thank you, I highly recommend this site and their sweaters.
Reply from FunnyuglychristmassweaterDec 27, 2023
Hi Max,
Thank you for your lovely feedback. We are also happy when our customers are happy with your ugly sweaters 🌟
We so appreciate your recommendation for others about our side, we hope they will also find our place a destination for Ugly Xmas sweater when shopping for holiday~~~
Thank you for being our loyal customer Max🎅
Happy holidays,
Claire
CS Team
AS
Ashley
Love the Stranger Things Pajamas!
The communication from the company was fantastic, and the order receipt and the expected shipping date. The artwork on the pajamas was detailed and beautiful.
Reply from FunnyuglychristmassweaterDec 27, 2023
Hi Ashley,
Thank you so much for shopping and sharing your love for the pajamas!
We are honored to be part of your Christmas outfits this year, and we hope to serve you again in the next holidays~
Happy holidays!
Claire
CS Team
