FYTOOReviews of fytoo.com

Reply from FYTOOApr 28, 2025

Thanks for your feedback! The frames on our website support virtual try-on functions. You could go to the frame's details page to find the try-on function entrance. After uploading your picture, you will be able to see what the frame looks like on you in advance. Because the try-on function doesn't show the actual size effect, to find the frames that suit you most, you could have a look at the dimensions of the frame, which are listed on the frame's details page, before ordering your glasses. Our agent has contacted you via email to help you out. Plese kindly check our email in your mailbox or spam folder. Looking forwartd to your reply!

Reply from FYTOOApr 21, 2025

We sincerely apologise for the inconvenience caused. The dimensions of each frame are listed on the frame's details page. You could take them as a reference when ordering your glasses. After receiving your email, we attach great importance to your experience, and our agent has replied to your email with a proper solution. You can check it in your spam folder if you didn't find it. To better assist you, our agent has contacted you again via email. Please kindly check it in your mailbox or spam folder. Thanks so much for your understanding.

Reply from FYTOOApr 10, 2025

Thanks for your feedback and we're sorry the glasses didn't get your satisfaction. The frames on our website support virtual try-on functions. You could go to the frame's details page to find the try-on function entrance. After uploading your picture, you will be able to see what the frame looks like on you in advance. Our agent has contacted you via email to help you out. Please kindly check our email in your mailbox or spam folder. We are looking forward to your reply!

Reply from FYTOOApr 6, 2025

Thanks for your feedback. The frames on our website support virtual try-on functions. You could go to the frame's details page to find the try-on function entrance. After uploading your picture, you will be able to see what the frame looks like on you in advance. Because the try-on function doesn't show the actual size effect, to find the frames that suit you most, you could have a look at the dimensions of the frame, which are listed on the frame's details page, before ordering your glasses. Our agent has contacted you via email to help you out. Please check it in your mailbox or spam folder. We are looking forward to your reply!

Reply from FYTOOApr 2, 2025

Thanks for your precious feedback! We attached great importance to your wearing experience. We offer our customers a 30-day warranty period. If you have any problems, please do not hesitate to contact us. Our agent has contacted you via email to help you out. Please kindly check your mailbox or spam folder. We are looking forward to your reply!

Reply from FYTOOApr 1, 2025

Thanks for your feedback and we're sorry for the unpleasant shopping experience. Whether you have any problem after receiving the glasses, please feel free to contact our customer service center. Our agent will help you solve the problem efficiently at the first time! Our agent has contacted you via email, please kindly reply to us with a picture of the damaged glasses, we will try to help you out. We are looking forward to your reply!

Reply from FYTOOMar 29, 2025

We're sorry for this issue. Our agent has replied to your email. Please kindly check your email or spam folder. We're looking forward to your reply.

Reply from FYTOOMar 27, 2025

Thanks for your feedback and we're sorry for the unpleasant shopping expereince. The frames on our website support virtual try-on functions. You could go to the frame's details page to find the try-on function entrance. After uploading your picture, you will be able to see what the frame looks like on you in advance. Because the try-on function doesn't show the actual size effect, to find the frames that suit you most, you could have a look at the dimensions of the frame, which are listed on the frame's details page, before ordering your glasses. Meanwhile, we process the lenses strictly based on the customer's prescription. If you have any problem after receivingt the glasses, please feel free to contact our customer service center. We will try to help you out in the shortest possible time! Our agent has contacted you via email to help you out. Please kindly check our email in your mailbox or spam folder. We are looking forward to your reply!