Gaia FamilyReviews of gaiafamily.com

Everyone we have spoken with so far has been extremely kind and helpful. All information is clear and it feels like a very personal experience.

From the start the communication with Gaia has been excellent. They are caring and compassionate which is so important given the client group they serve. The contract is clearly explained and the terms fair and there are no hidden costs or fees. My wife and I are about to start our first cycle and we feel so much calmer and happier as a result of the Gaia plan. The welcome gift is also a lovely touch and the handcream smells amazing!

Very supportive, excellent communication and always available to help with any questions. Experience so far has been excellent.

I can’t put into words how amazing Gaia has been for our IVF journey. After 2 full rounds and 3 transfers failed we ran out of funds to carry on. We then came across Gaia who were our lifeline. After a quick application we were approved for 6 rounds. Treatment then started pretty much straight away with our new clinic and knowing that we didn’t have to stress out about funds until we had a baby was great. We were then lucky enough to get our first ever positive test which has resulted in our 1 month old son. I can’t thank the team enough and all the emails of support from Stella during our whole journey were amazing. Thank you.

Since the start of our journey with Gaia we have found the team to be supportive, friendly and helpful. The communication is personal and not generic, and there's a continuity of who we are liaising with. If we've had any queries, the Gaia team have been quick in their responses to us. We decided to use Gaia as we didn't know how many attempts at IVF it would take to fall pregnant (turns out it was our first!) but Gaia would give us the opportunity to undergo a few rounds if necessary without having to find the money up front. Thank you for helping us have our amazing little boy <3

Friendly, understanding and informative staff who feel a part of your journey from beginning to end! The flexibility of plans and the feeling of security it provides you makes you feel like you have a bit of “luck” coming! Worth every lucky penny for us and never happier to receive an invoice as that means we have our beautiful baby!

Having Gaia available as a financial support during a very tough period took a big weight off our shoulders and unlike many other insurances, it didn’t feel like a transactional process. Our liaison, Stella, was very personable and gave us enough space whilst also letting us know that she was always happy to support us or answer questions. We will definitely recommend GAIA to friends/family looking to do IVF in the future.

It's a scam. Please avoid if you can. It sounds incredible when you read their online advertising, but I have never ever had an insurance or loan that exploits desperate people like they do. Most people undergoing IVF will have some form of individual difficulty as to why you are struggling to get pregnant. This is NOT catered for at all. If you fall outside the norm, there is a long list of what is not included, how I had to potentially pay more to Gaia, how it took weeks of hazzling back and forth with the clinic because I needed an extra 3 days of IVF, and it was such a hazzle for Gaia to even pay for anything. The clinic I worked with was amazing, and Gaia made my whole experience more stressful. I really felt like an outcast with how I was treated by Gaia. Also the premium cost is meant to protect you, but when you are paying a premium of £2600 for this "protection" when the final bill is only £4000+ is actually insane. Don't be fooled, the only one proper cashing in on this is Gaia.