Reply from GamercraftJul 21, 2022
Hello there,
Our anti-cheat system is running at all moments of the day, constantly scanning and analyzing every user's accounts, multiple times throughout a day, week, month, essentially through their entire Gamercraft career.
Our anti-cheat system constantly leaves notes / flags on a user's account when it detects it. While Gamercraft does review each report that comes in for a player, we do not take in user's complaining / witch hunting on Discord and you would have not of been banned due to complaints.
Additionally, we often cannot share exact details of why your account was banned for more than a greater reason than smurfing / account sharing because if our anti-cheat system's criteria is public, then a user can just manipulate, game and abuse it, defeating the purpose of the anti-cheating system. This is a widely known strategy by just about every single game and developer with an anti-cheat system.
Our anti-cheat system has many criteria, some examples (but not all) include things like catching on account sharing tendencies, KDA, Level to Rank Ratio, MMR, and so many more.
We strive to make this the most fair competitive playing field and have zero toleration for anyone who breaks our rules, especially when it comes to smurfing and account sharing.