Christine Y.
Delivery feedback
The process was excellent with the exception of the delivery process. The delivery people were needed to install the equipment and they were not proficient and it took them quite a bit of time. They even wanted us to sign for receipt when the machine wasn't working properly. They did figure it out, but it seems this could have been a smoother process. Thank you, Christine
Reply from Game Room ShopJun 17, 2025
Thank you for the honest feedback, Christine. We're really glad to hear the overall process went well, but we completely understand your frustration with the delivery experience. That definitely should’ve gone more smoothly, and we appreciate you sharing the details. We’ll be addressing this with our delivery partner to make sure future installs go better. Thanks again for your patience and for choosing Game Room Shop!