Excellent
Based on 245 reviews
gamertech.shop4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gamertech Hardware: Purpose-Built• Great Deals• Top Quality Hardware• Backed by Premier Customer ServiceGamertech.shop is the online store for Gamertech Hardware. Founded by a PC Hardware enthusiast, Gamertech is committed to provided the latest top-quality PC Hardware at amazing prices. We do everything possible to beat the prices on NewEgg, Amazon, and other popular stores. We also are committed to top-notch customer service. Reach out to us if you have questions--we are happy to tell you more about Gamertech Hardware, chat about your new build that you are working on, or help you with any questions you might have about your purchase.Gamertech Hardware is the new kid on the block taking a run at the traditional PC hardware retailers. Gamertech is built and run by a gaming hardware enthusiast who cares just as much about performance and value as Gamertech’s customers. By taking a value-add approach to PC hardware retail, Gamertech is carving out a niche in an extremely difficult competitive market. The tenets of our value-add approach is captured by our slogan: Gamertech Hardware: Purpose-Built. What’s behind this is an approach that combines the best qualities of traditional hardware resellers with curation and personality that is unrivaled by the competition. What does this mean? The key differentiator is Gamertech Hardware’s approach to hardware resale. Unlike the “other guys,” Gamertech is extremely selective regarding the products that it stocks and sells. Customers know that, if they are buying something from Gamertech.shop, the product has already been well-vetted to be a top performer in its class. This is at the core of Gamertech’s mission. The other key facets of our mission is our customer service approach. Our customer support is highly personal, knowledgeable, and effective. Customer support is empowered to solve any problem a customer brings to them and are not required to just “follow the script.” People are sick of customer service scripts that get
gamertech.shop (gamertech.shop) has 245 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
245 approved reviews, newest moderated first
LongLost C.
Customer service was astounding. I have never built a PC before. And this gentleman not only gave me sound advice about the product, but then proceeded to help me understand his suggestions. The customer service here is beyond reproach.
Lukas O.
After searching high and low for the Lian Li Infinity Reverse fans I finally stumbled across Gamertech. I needed them in a pinch in order to avoid needing to re-build the system down the line with the proper fans. They shipped quick, were responsive to questions, and we’re even willing to work with me to expedite shipping. The one thing I regret is not ordering more components from them. Cheers!
Tyler C.
Incredibly quick shipping, great prices, overall great experience!
Jeannine L.
Within hours of this purchase being made online, I reported to you that this was a fraudulent purchase using my hacked PayPal/ checking account. Not only did I receive zero response from your Customer Service, but you continued to fill the order. Luckily, PayPal isn't charging me, not sure who will be paying the bill, but in my opinion, it should be you for your lack of response.
Reply from gamertech.shopSep 10, 2023
Hi Jeannine--that is unfortunate that your PayPal account was hacked and used to place an order on our site. We take significant measures to reduce the potential that fraudulent transactions succeed on our website, but there are times where things slip through. It appears that the order was placed with us on a Sunday during a holiday weekend, which may explain why it was not caught sooner. In any case, you don't have to worry--you will not be responsible for the charge. We have already responded to PayPal about this and you will be receiving your money back.
Brandon K.
Pricing and availability unmatched and unbeat normally I put shipping in there as I order and it shows up 2 days later from the east coast but unfortunately usps has dropped the ball on this one I use them for all my lian Li needs and I recommend gamertech to absolutely everyone happy building everyone !
richard
Fast deivery
Tupe R.
I would definitely buy again from them. I bought a cooling system from them I paid $281 that was with tax and shipping and I received it new in the box and all the pieces as well. Highly recommend I would deafly buy again from Tupe Gaming
Richard Q.
I ended up ordering the wrong thing. They helped me exchange it hassle free. Would recommend to anyone looking for any computer parts
