Great
Based on 734 reviews
Gatehouse Supplies4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Gatehouse has been in business since 2003 selling remote controls, gate operators, and replacement parts at wholesale prices. We specialize in manufacturers like Liftmaster, Chamberlain, Linear, Nortek, Nice, Doorking, and Miller Edge. If you do not see what you are looking for please email us and we will be happy to get you information and pricing. Our website is open 24 hours a day 7 days a week for garage door, gate, and commercial door parts.
Gatehouse Supplies (gatehousesupplies.com) has 734 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
734 approved reviews, newest moderated first
Daniel S.
They had parts for a linear garage door opener. Part price was reasonable. Shipping at $7. for usps advantage which took 8 days, for a little sprocket, is a little unreasonable. But if you're one of the only guys with that part, you get to call your own shots. I get it.
Gaige
I ordered a door opener circuit board in September knowing it was on backorder. I finally decided to just to get a new door opener after waiting 3 months...I requested a refund and was told I would see the refund on my card in 3 to 5 days... No refund showed up on my card after 5 days.. No biggy so just kept waiting.. I finally emailed them and told them no refund had posted to my account. I was told indeed I had been refunded on Jan 6th. I emailed them again asking to investigate this because no refund had showed up on my end. I even sent a video of my credit card statement showing no refund had been issued... Day after day went by with no response... I reported fraud to my credit card company who has already processed a refund and now is attempting to get reimbursed from Gatehouse Supplies.
Reply from Gatehouse SuppliesJan 30, 2026
Hi Gaige, Really sorry about this. The problem is that we change credit card processors between the time you placed the order and the time you requested the refund. When Brandy processed the refund, it showed as processed on our end, so we thought it was handled for you. Please let Brandy know if you don't see the money coming back now. Again, our apologies.
t-dub
I am in charge of managing the remote control system for the garage doors in my midrise building. Whenever I need to obtain remotes for people in my building Gatehouse Supplies is there for me. I simply keep 3 remotes in stock at my place at any given time and I replace them as they get acquired by my neighbors. Gatehouse Supplies always has what I need in stock and they always ship accurately and very quickly to replenish my stock. Thank you Gatehouse Supplies for your excellent and speedy customer service!
Gregory B.
It was easy to order and I received it within a few days. It was easy to program.
Darren L.
Decent service ordering, slow shipping, parts didn’t fit together correctly and had to be modified to fit.
John B.
Still waiting on part, didn't say they were out of stock until i emailed them 2 weeks later.
Frank
Perfect parts and support would order from them again!
Joseph
The part took 4 weeks to arrive.
Reply from Gatehouse SuppliesDec 4, 2025
Joseph, really sorry about the delays. It took us 2 weeks to get it shipped, which is totally unacceptable. The Liftmaster warehouse is having issues shipping products to us; they assured me they are working on it. Again, my apologies.
