Poor
Based on 45 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
gauchorestaurants.com is listed under General Restaurants.
gauchorestaurants.com (gauchorestaurants.com) has 45 customer reviews on Folks Told, with an average rating of 2.7 out of 5.
45 approved reviews, newest moderated first
Consumer
Was my first time to visit Gaucho restaurant as my Mum was treating me and my Sister, her husband and kids. Shaffin greeted us with a warm smile and top notch service. Having to slalom with drinks (while my curious baby nephew stood in the way), did not deter him from doing an excellent job. Shaffin also made a great demonstration of what steak meat we could go for. Thank you so very much!
Alexandra K.
Absolutely beautiful in Covent Garden. Yannis and the other waitresses were phenomenal. Food was amazing and perfect service.
Kay
The waiters and the food were incredible. The only thing that spoiled it was they allowed two young children to run around as we ate. They were touching all the tables and standing on chairs. Spoilt the atmosphere a bit. The parents were bothered either. This was Manchester.
Victoria S.
What an amazing steak we had! Lukash has kindly helped to choose the right one and he also paired with the best red wine! He has taking in consolations all our points and delivered an outstanding service with a happy smile. Everything arrived fairly quickly! Truly enjoyed and be back soon! Victoria & Alex ps: Piccadilly one.
Stu
Been to Edinburgh & Liverpool and the food in both restaurants are amazing. Excellent service from start to finish in both. Cannot fault, would highly recommend.
Kirsty C.
Lovely restaurant in Newcastle. Food very good and service very attentive. Had drinks first at the bar , served by Justina who was lovely
Pete H.
The food was OK at the Birmingham branch. But my local steak restaurant in rural Worcestershire is better. But what I found truly appalling is the mark up on wine. A good bottle - costing £21 in the shops, is now sold at over £90 here. Now I know that it's tough running a business. I run one myself. But these mark-ups are outrageous. The cheapest wines on offer are expensive and of very poor quality. It really doesn't have to be like this. I did write to express my dissatisfaction afterwards and sadly got a really pathetic reply. I won't be returning. They are probably making a £65 margin on just serving a single bottle of wine. Not for me thanks.
John G.
Booked a table for 3 people in Covent garden, arrived 15 minutes ahead of time, sat in the bar because there was no table free, went past our 5pm table time so asked and they had forgotten to tell us it was ready... went downstairs to the table to find the place was half empty so not sure why we had to wait. Ordered the 700g ribeye to share at a cost of 72 quid. On arrival at the table it looked like half was missing, so I asked if this really was a 700g steak, yes the waiter lied. A 400g fillet arrived on the next table and definitely didn't look to be 42% smaller than our steak. There were also tiny portions of vegetables and chips. The starters were OK but the steak tartar was tiny. On a good note, we ordered two bottles of water, one still one sparkling, they arrived correctly as ordered and looked to be the 75cl they claimed to be, so something was not short measured... I would never return to a gaucho, overpriced, under weight, and totally underhand pricing and cheek to add a tip. Buy a steak from a butcher and cook at home is my recommendation.
