GEReviews of ge.com

The company Bodewell that was given the job of reprogramming my dryer after a power failure cost me $185.92. That is ridiculous for the small amount of laptop computer time spent by technician to reprogram. I feel ripped off…this dryer should not be so sensitive to power failure that it crashes….this will be my last GE product…used to have a great reputation. I spent a lot for this dryer and being on fixed income I can’t afford these kind of issues.

Went to put my new bake element in oven get it pulled out and wires exposed and instead of a couple little screws it is crimped or something so I look on there web site and all the videos are with the screws easy breezy but nothing on what I have going on so I call customer service and am on the phone for almost an hour just to have the people that make these ovens tell me they would have to send a tec out to change the stupid bake element. I find this a ploy to make more money, I’m on SSI and can’t afford that. It’s bullshit….

GE has a horrible product, every appliance I’ve had broke before it was five years old. I bought a camper that had GE A/C, before the camper was two years old, I had to replace the A/C four times. The only good thing I can say, is I’m glad they broke before the warranty was up, of course they keep replacing it with a GE piece of crap. They also won’t stand behind their product, so if something goes wrong, too bad.

Every time refrigerator handle breaks I have to purchase the kit which includes a freezer handle - WHY? I have a collection of freezer handles, what to I do with them? This policy SUCKS! I just want a handle for refrigerator. What a rip off!!! Another way to make money for NOTHING!

Embarrassment, useless, waste of a company. Would give 0 stars if I could. Awful appliance + awful customer service + incompetent contracted service company makes for a miserable combination. Brand new fridge failed 2 times in as many months. Multiple services were just missed altogether and had to be rescheduled more than a week out each time. Save yourself the trouble and do not buy from GE. If they are able to finally fix my appliance (Big IF), I will be using it until it breaks again and then will be replacing with a different brand altogether as I never want to deal with this company or Bodewell ever again.

New GE oven doesnt even work. A week and half already waiting for a part. Who knows when it will be fixed. In the meantime cant use the oven to cook anything. Total scam, and a nightmare. GE is the worst.

After reading many reviews I recently purchased GE washer and dryer. The washer fills to the same depth no matter the setting. The bigger problem is the dryer. One set king sheets with small towel takes about 2 hours to almost dry. Had a tech come check it and they said nothing wrong. Also said GE model I bought is the cheapest of cheap. I should have kept my Kenmore. They also stated they have many complaints similar to mine with no satisfaction. I was told by GE that I would need ‘4’ appliance repair service appointments before GE would consider replacing the dryer. Of course with ‘nothing wrong’, all these appointments are paid for by me. This is an expensive mess. I will never buy GE again. I hope at least one person will learn from my mistake.

GE GPT225SGL2WW – A Complete Lemon. GE, Keep Your “Courtesy Call.” We purchased the GE GPT225SGL2WW (Serial #: FZ608523K) in February 2024 and it’s been a disaster from day one. The original unit couldn’t even be used because the spigot that connects to the tap was defective. GE said the part wouldn’t be available until September — for a brand new appliance. We pushed back, and they replaced it. That replacement? It lasted less than 2 weeks before breaking down due to an internal fuse. We called for service — it was repaired. Three weeks later, it broke again — control panel issue. Another part had to be ordered. We waited weeks for another fix. December rolls around: another failure. Another service call. Another technician visit. We were told, because of all the repeated issues, that GE would give us a 1-year warranty extension. Fast forward to May 2025 — it breaks AGAIN. We try to book a service call and are told our warranty has “expired.” So much for standing by your word, GE. We’ve had: 1 useless unit right out of the box 4 major failures in the replacement Weeks without a functioning dishwasher And a “courtesy service call” GE can stick where the sun doesn’t shine Thankfully, I purchased an extended warranty through the store I bought it from — because if I had to rely on GE, I’d be completely out of luck. And yes — because this unit has needed three or more repairs, it’s officially considered a lemon under that policy. I will continue to write reviews everywhere I can. People deserve to know that this product is unreliable, and GE’s customer service is empty promises, broken systems, and zero accountability. Avoid GE. Avoid this model. Save yourself the time, frustration, and rage.