Excellent
Based on 34 reviews
Geiana Jewelry4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Geiana means Gorgeous-Eternity, these two thoughts will be there always when creating and designing our jewelry.Every piece of beautiful jewelry that we have designed for our customers, we give the unique look and the best quality, furthermore, we want to make the jewelry which can bring beautiful memories for our valued customers, and that is the Mentality of Geiana Jewelry.With geiana jewelry, we promise to continue offering amazing jewelry with nice-looking designs, you-our great customers-mean everything to us.
Geiana Jewelry (geiana.com) has 34 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
34 approved reviews, newest moderated first
Phyllis M.
I love the customer support had a small miss hap with My ring and Kevin helped resolve the matter and I now going to get the ring that I truly enjoy. What a great company very understanding. Will different recommendation it to my friends.
Barbara
I’m the happiest woman on the planet. I received my rings in a very timely manner. When I opened the box, my heart was filled with tears of joy. This ring set is much more than I expected. The picture does not do justice. You MUST see the jewelry with your own eyes! Thank you to Geiana. You are the absolute BEST! YOU DID NOT DISAPPOINT❣️
Veronica M.
Fantastic! I absolutely love my ring. I was gutted when it faulted after a while but they have sent me a replacement for free. Can’t wait to buy more from them, the items are just beautiful :)
Glee
I saw an ad on instagram and messaged this company directly with all my questions. And I had tons. Right off they were kind and super helpful. That meant a great deal to me. Customer service is everything. I found a wedding set with a diamond very similar in size to the one I had stolen from me. So I decided to go for it! I am SO glad that I did!! First off-I wear a 4.5. And they made it clear it would take a bit of extra time due to MAKING the ring. Making it! And secondly once it arrived-you can see why it is worth the wait!!! The details in my ring and bands are gorgeous. And carry all around the band without stopping. 👏🏼 The boxing and packaging is so cute! There is a ring polishing cloth-cleaning and care instructions. And it is all just pretty & fun to open!! The shipping and creating really didn’t take that long. I guess I ordered it and figured if it went more than 2 months I would message and ask. It never even came close to that. While my new set can never truly replace what I lost-the diamond is similar and honestly I love the style of this ring more!! But shhhh please don’t tell my hubby!!!! I enjoyed working with these wonderful people and will gladly do so again and again!!
Jenn
For a fun jewelry website, the customer service team is excellent!!! Kevin and his team are prompt, informative and extremely professional!!
Marlise H.
I placed an order on July/30/20 for a ring. Order Number 100232579. I have yet to receive my order. Marlise Harlow
Reply from Geiana JewelryAug 21, 2020
Hi Marlise. Thanks for your info, sorry for the inconvenience that has been made. I have checked your order status on our system. It's been shipped by USPS, and there was a delay that has happened on your package, however, the package is still in transit, you will receive it next based on the tracking. Please kindly wait for a few more days then the package will be delivered to you as soon as possible. One of our reps will e-mail you more info about your order in 24-48 hours, please kindly check later. Thanks for your understanding. USPS tracking---August 20, 2020. In Transit, Arriving Late. Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility.
Ana
I received my ring and it is just as pictured and very beautiful! The quality is amazing too! If you’re looking for an affordable ring, I’d definitely recommend geiana
Jill-Tommy K.
I just received my ring it is even more beautiful in person than pictured - it sparkles from every angle. I can't stop looking at it ! Kevin was a help to me before even placing my order and his quick response to my question gave me a secure feeling in working with Geiana. This ring will not disappoint.
