Reply from GenkicoursesAug 29, 2023
Hi Denise,
Thank you for your feedback on Sean Dollwet - Royalty Hero.
To provide some clarity, our course descriptions are often sourced from the authors' sites. This means that occasionally, certain offerings mentioned, like "access to a private Facebook group," might not be directly available through our platform. Such offerings typically require direct purchase from the original authors. While this is a different scenario from the missing bonuses you mentioned, I bring it up to illustrate some of the complexities we navigate.
Regarding the missing bonuses, I deeply apologize for the oversight. After thorough checking and reaching out to several sources, I've found that the current version we have is consistent across the board. However, I want to assure you that such instances, though rare, are addressed in subsequent course updates. Any missing content, including bonus materials, is typically included in these updates. And as always, we provide these updates to our customers free of charge.
I've made a note of your concern, and as soon as the course receives an update, I'll ensure that the bonus materials, along with any other additional updated content, are sent to you.
Thank you for choosing Genkicourses.