FurLife™Reviews of getfurlife.com

I just want to give a big shout-out to Joan and Julie for their quick and thoughtful response regarding my Fur Life Tick and Flea product. When the little strap broke, I reached out via email and was so impressed to hear back within just a few hours. That kind of prompt attention says a lot, it truly feels like this company is on top of things 24/7. Thank you both so much for your help. We absolutely love the product! I have three dogs, and keeping them protected is a top priority, so your support means the world to us. Because of this great experience, we’ll definitely continue to purchase from you in the future. Thanks again for your excellent customer service!

Had a issue with a collar when our dogs were rough housing/playing rough. The collars citronella packet had received a puncture mark and the furlife support team was fast to respond even on a Sunday! Thank you Julia and Jeanne for the great experience with the company and making a stressful situation easier.

Love these products and their exceptional customer service!! Julia was able to correct a mix up in my order in less than 12 hours on a Saturday!!! Thank you for your prompt attention Julia!!!!🤩

Well, it took a LOT of back and forth to make this work, but Julia worked diligently on it and finally made a good decision, My pendant lost its liquid but showed no damage. They are sending me a new one at no charge!

Response time was amazingly fast! My concern was addressed with compassion and resolution. Thank you Julia!

Once contact was made, both Julia and Joey were polite, efficient and quick to resolve the problem. I was pleased with the outcome and look forward to doing business with Furlife Tick and Flea collars again.

I ordered one collar tag and one collar, but inadvertently received two collar tags. I emailed Fur Life early on a Saturday morning, not expecting to hear from them until Monday. Patrick emailed me back almost immediately and took care of everything within five minutes. The missing collar is on its way and I couldn’t be happier with their customer service. Patrick’s assistance was a 10 out of 10! So happy to support this small business and their wonderful, safe products.

The collar and pendant do not work.... made my dog not feel well. He went from happy full of energy to lethargic and and not eating much.... took the collar off and after a few days he is starting to feel a little better.... Do not trust this product. And do not trust the company.... I recieved 16$ of my 80$ spent. When I informed then the pendant was not working they made me keep it for a month saying it takes time to work. When I informed them a month later it still was not working they offered to send me the collar. It did not work either and had no smell to it like the first one did. After all said and done this product is garbage and can make your pet very sick. I started this process in Oct 2024 and just now July 25th 2025 am done with the garbage product