Great
Based on 4,791 reviews
FurLife™4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
4,791 approved reviews, newest moderated first
Nancy
I am very happy with this flea and tick tag, It was easy to put on my dog's harness and seems to work very well. It doesn't have a strong odor and it doesn't bother the dog. I love that it has all natural ingredients and is water resistant. I would highly recommend it!!
carol ann H.
Fast response and service Thank you Julia
Andre W.
Fast acting service
Paulina B.
Honest and helpful team. The product seems to work very nicely. It also makes my dog smell nice. I live it very much!
Aurea L.
This product is amazing! My didn’t have any ticks or fleas the entire time that she wear it. 100% recommend it
William W.
Joan was very nice and helpful, she understood my frustration and provided a solution. She went above and beyond to make sure I was satisfied with any decision I made. I am happy to have had such professional and compassionate person helping me.
Colleen P.
Furlife doesn't even deserve a one star. We placed our order back in May at the beginning of the month and ordered four of the pellet holders to go on the dog's collars it took two weeks to receive the product and within a week one of the pellets had fallen out of one of our dog's collars I reached out to customer service spoke to Julia who offered to send a replacement pellet right away which I thought was great then she said hey if you leave a review I'll give you a free product and it kind of struck me a little odd at first but I gave her the benefit of the doubt I left her a really great review because she did do excellent customer service a few days later another dog's pellet fell out of his collar I contacted the company again and they refused to send a replacement automatically said they refunded the transaction and to date I still only show a partial refund where they're claiming they sent a full refund I have been back and forth with them multiple times over the past two three days now showing them screenshots bank statements etc and telling them there's something wrong with their system and they refuse to help me and are now pushing it off on the app that I paid for the purchase with which was shop and telling me I need to contact their support. I do not recommend this company at all do not put their products on your animals we found ticks on our dogs they started having a little bit of breathing trouble which I didn't think much of it but when you go on the actual internet not their website and look at reviews of their products they are not good at all Considering that they offered to give me a product for a good review I can only come to the conclusion that that's all they have such great reviews on their website hence when you go to the internet and type in for life and do some actual research on the company you see that they are very very poor quality. I wouldn't put this product on my dog again if it was the last product left in the world to use. Oh and by the way the first time when I told them the pellet fell out of the dog's color they didn't have any type of an excuse or anything the second time I told him it fell out on a different dog all the sudden the pellet can potentially fall out if the dogs are horse playing cuz you know dogs never horse player run around and bite on each other playing in a playful manner or anything like that so why they would make a product that can't withstand that is beyond me and why they wouldn't tell me that the first time is beyond me and why they won't look into what's wrong with my refund is also beyond me good luck to anybody that after reading this still chooses to use the company I pray for your pets In regards to Mark's reply on behalf of the company again as I've repeated myself on multiple occasions multiple times and provided screenshots I have only received two of the installment refunds and there were a total of four I've already spoken to a firm and they have told me they don't know why I haven't received the other two refunds because they can also confirm that the installments were paid in full weeks ago so there is no remaining balance to pay a firm or for Life something is wrong with the system and no one wants to own up to it there's been a case made through a firm and they're investigating the company it's interesting how quickly I get a reply once I leave a negative review on a website for everyone to see when it has taken from Mark to reply to me via email and FB! AGAIN....I WILL NEVER ever ....use furlife nor recommend to anyone!
Reply from FurLife™Jun 17, 2025
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your expectations weren’t met and that this situation has caused so much frustration. First and foremost, your order was fully refunded. However, since you chose to pay via Shop Pay Installments, the total amount of your order was not charged up front. That means the refund you received matches the amount you had paid at the time of the refund. As mentioned in our email communication, there will be no additional charges or withdrawals moving forward. Because Shop Pay Installments is managed by Affirm, we also encourage you to contact their support directly if you’re seeing any discrepancies on your account. They’ll be able to give you the most accurate and up-to-date information regarding your refund status. We understand how upsetting it is when a product doesn’t perform as expected. While most dogs wear the collars and pellet holders without issue, dogs that engage in a lot of rough play may loosen the pellets. As for your concerns about your pets’ health, we take those extremely seriously. All of our products are formulated with natural ingredients and undergo regular quality checks, but every dog is different and may react in unique ways when they have allergies or sensitivities. We always recommend consulting a veterinarian if any unusual symptoms appear after using a new product. We’re sorry that this experience left you feeling disappointed. Our intention has always been to resolve the issue fairly, and we hope this clears up any confusion about the refund process and our customer support efforts. If you have any further concerns, please don’t hesitate to reach out—we’re here to help. Kind regards Marc
Tonya C.
I love this product! Been a user for 2 years now.
