Robert
Great service.
On time and on budget. Could not ask for better service. Would use them again.
Excellent
Based on 216 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Livewire provides a wide range state-of-the-art technology integration services and prides itself on quality products, quality installation, and excellent customer service. We are Home Technology Made Simple.Henry Clifford founded Livewire in 2001 to meet the growing demand for technologically integrated homes and businesses. Through hard work, honesty, and quality craftsmanship, Livewire has become the premiere technology integrator in Central Virginia. Livewire’s installation and service techs have years of experience and a wide range of technological, construction, and electronic certifications. The quality of their craftsmanship is the reason 80% of Livewire’s business comes through customer referrals.
Livewire (getlivewire.com) has 216 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
216 approved reviews, newest moderated first
Robert
On time and on budget. Could not ask for better service. Would use them again.
Rod
Talented service techs, excellent customer communication skills
Markus
Livewired did a good and fast job in installing our office door access system. The work was clean and performs great. They even helped to switch out original keyfobs for those that would work with our building system,
Nancy
Efficient, caring and knowledgeable. I have a rather complex set of issues with a special needs daughter living independently for the first time. Each time I have thrown a problem their way, they have come up with a workable solution. Well done, LiveWire!
Ann
This morning I awoke to a loud vibrating hum from one of the receivers in my media system. Mark quickly responded to my initial phone call and helped me deal with the problem on the phone. I appreciate the fast response and the technical knowledge of the people at Livewire.
Miles
The only hitch was due to some crossed wires prior to the installation. I assumed they would either have an appropriate mount I could purchase for the new TV or they would be able to use my existing mount from the old TV. They had to pause the visit and resume later in the day so that I could go purchase a new mount at Best Buy. To expedite matters, either they should carry some universal mounts on the truck (akin to having HDMI cables and switch boxes) or the customer should be told to have a new mount ready in advance. Without the "pause and resume" and the extra trip, I suspect we could have done the installation in one hour rather than two (and I could probably have saved $185). With that said, the install was very professionally done and the system works great.
Reply from LivewireFeb 10, 2016
That's great feedback and we'll incorporate it into future installations. Thanks again for your business!
Gary
Brad Camp and my entire team of installers offered First Class service from start to finish. My upgrade included my wireless network, TV upgrades, and boosting my cell signal in a home that went from 0 to 3 bars with the new equipment. All areas working beautifully. Thanks Livewire team for the follow through in every area.
Adam
I really enjoyed my first experience with Livewire. The first round involved installing in-wall surround in our living room, installing outdoor speakers and improving connectivity for our wired Ethernet system. After submitting a request online, I was contacted almost immediately, talked through the project and was scheduled for an appointment very quickly. The sales staff was knowledgeable and the installation crew was punctual and courteous. I've since decided to have Livewire back out for an unrelated project.