Excellent
Based on 216 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Livewire provides a wide range state-of-the-art technology integration services and prides itself on quality products, quality installation, and excellent customer service. We are Home Technology Made Simple.Henry Clifford founded Livewire in 2001 to meet the growing demand for technologically integrated homes and businesses. Through hard work, honesty, and quality craftsmanship, Livewire has become the premiere technology integrator in Central Virginia. Livewire’s installation and service techs have years of experience and a wide range of technological, construction, and electronic certifications. The quality of their craftsmanship is the reason 80% of Livewire’s business comes through customer referrals.
Livewire (getlivewire.com) has 216 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
216 approved reviews, newest moderated first
Jayne
The service from your company was great. Mark explained the system well and was very helpful as we troubleshooted the problem. He was conservative in his approach to resolve the problem. He was courteous and very nice. Thank you for your help.
Ken V.
I had a really old house that required complete design and installation of not only a fully integrated audio/ WiFi system but,also, visual/TV design and installation in seven rooms and fast and capable computer access. The design is seamless and the installation was perfect. Livewire was available to tweak the system at a moments notice and I could not be happier with the outcome. These people know what they are doing.
Sam and Carol Ann F.
We were very impressed with the work Jonathan did for us last fall. Since that time we have had no problems. Everything continues to work well. Thank you.
Bob C.
The install crew did a very nice job. Very knowledgeable and pleasant to work with. They left the work site clean and tidy.
Marion
I'm very happy with my wall-mounted TV! The installers worked quickly and set up all the components, including accessing the wireless network. They demonstrated how things worked, and I was comfortable with the system before they left. The sales side (Casey) was responsive and knowledgeable. The only glitch was that, prior to purchase, I was assured installation could be accomplished within the week. I paid an electrician an extra trip to install the outlets so they would be in place for the installation. Then when the scheduler called he said there was no way the installation could happen the next week. I was both disappointed that I had to wait 3 weeks for the installation and more than a little annoyed that it affected my wallet.
Reply from LivewireMay 30, 2014
We're really sorry we didn't set expectations properly. We'll be sending you a gift card as an apology and hope we get the opportunity to earn your business again!
Sandy
We are "old" in our 50's and Brad was great at guiding us through what we need, and how technology works today - compared to what we are used to or what we have installed in the past. We "fought" him (really technology) most of the way and he was so patient with us and really guided us through the process. It was hard spending the money, since we were building a house and had lots of things we needed and wanted to spend money on; now that we have moved in, we are glad we got this all taken care of up front.
Rocky
I have always been pleased with Livewire. They are very knowledgeable and professional. I would highly recommend them for anyone's Audio/Visual needs.
Maya S.
Bringing my 92-year-old home up to speed technologically has been no easy task but Livewire has risen to every challenge, from devising ways for me to operate televisions, sound systems and even a driveway gate from my phone. Whenever there's an issue, it has been easy to schedule an appointment and get the job done. Now they can even monitor and repair several of the home's systems remotely. I would recommend them highly to anyone seeking home technology upgrades.
