Spence
Always know what needs to be done
Always know what needs to be done. Punctual, thorough and personable. Everyone there goes out of their way to make sure we are taken care of
Excellent
Based on 216 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Livewire provides a wide range state-of-the-art technology integration services and prides itself on quality products, quality installation, and excellent customer service. We are Home Technology Made Simple.Henry Clifford founded Livewire in 2001 to meet the growing demand for technologically integrated homes and businesses. Through hard work, honesty, and quality craftsmanship, Livewire has become the premiere technology integrator in Central Virginia. Livewire’s installation and service techs have years of experience and a wide range of technological, construction, and electronic certifications. The quality of their craftsmanship is the reason 80% of Livewire’s business comes through customer referrals.
Livewire (getlivewire.com) has 216 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
216 approved reviews, newest moderated first
Spence
Always know what needs to be done. Punctual, thorough and personable. Everyone there goes out of their way to make sure we are taken care of
John
Very thorough response by our tech. Live wire has always been responsive
Peggy
Technician was knowledgeable, courteous and solved one other problem that I had.
Randolph N.
Livewire has done excellent work on our home media system over the past few years (Livewire bought the company that installed our home media system 25 years ago when we built our house). We've purchased several pieces of new equipment from Livewire and they have also provided great technical support both on the phone and at our house. Last week one of their technicians (Robert) came out to fix a sound system problem. As in our prior experiences with their technicians, he arrived promptly and worked diligently and thoughtfully till the problem was fixed. He then took a few extra minutes to try a couple of other system improvements he thought might work and they did. Thanks to Robert and Livewire!
Barbara M.
Experienced professionals that do the job right the first time.
Greg G.
Our experience with Livewire was very positive. Brad Camp went the extra mile to give us options, and to make sure all of our last-minute communication issues were addressed ahead of time. The installation techs who did the work, worked the whole day without taking a break and cleaned up before they left. Ben and Patrick (who did the work) were very competent and patient with all of our questions, and trained us on the custom-written applications that Ben wrote. If you have a lot of media inputs and a lot of screens throughout your house or building, these guys are the ones who can integrate it into a seamless system.
Pete
In today’s world not many companies are truly focused on delivering Customer Satisfaction. Livewire is focused on your satisfaction from start to finish. Many companies should take note of Livewire’s practices!
Cory
Jim was very polite and knowledgeable. He fixed my issue in a reasonable amount of time. It was obvious that he cared about my satisfaction and user experience. He did a great job!!!