Excellent
Based on 464 reviews
gettacar4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to gettacar! Gettacar makes car buying easy and fun. We save you time and money by alleviating the need of going to a car dealership and haggling for a price. You just go to gettacar.com, choose a car, pick your terms and we’ll deliver it for free. We work with the most reputable lenders in the industry to ensure you get the best terms available. Since we own and recondition all of our vehicles, you can be sure that they are certified and receive a 158 point inspection. At gettacar, you test drive before you commit and you get 7 days to try it out to make sure it fits your lifestyle. On top of that, we also give you a free 90 day, 4,500-mile warranty so you have peace of mind.
gettacar (gettacar.com) has 464 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
464 approved reviews, newest moderated first
Candace H.
Rob was great. Process was smooth and quiclk and painless. I will never go the dealership again.
Reply from gettacarMar 17, 2020
Thanks Candace, we really appreciate the review and we're happy to have him on our team. Welcome again to our gettafam!
Laura
Tom was AMAZING to deal with!! Highly recommend!
Reply from gettacarMar 17, 2020
Thanks Laura, we're happy to have him on our team as we grow our gettafam!
customer
Quick, fast and easy. Staff was nice and respectful. The easiest purchase ever.
Reply from gettacarMar 17, 2020
Thanks so much! That's the way we like our car buying, quick and easy!
customer
Car purchased was fantastic. Salesperson who handled my purchase was excellent. Things to improve upon: 1) Answer emails sent to Gettacar email. Mine were never answered, and I ended up calling to get service. 2) Post details of car warranty's online. I had to call and request they be sent. 3) Post correct details about vehicle. Posted information did not contain all features on car. I had to look up the VIN (posted online) on Toyota website to find out what this car came with.
Reply from gettacarMar 17, 2020
Hi there! We're glad you love the car and appreciate your review. We have looked into our processes and since changed a few features based on your feedback. Now we include all vehicle features under the All Details button on each vehicle page as well as the CarFax which includes the warranty. We've updated the gettacar email so they are now redirected to the appropriate department to ensure a proper and timely response. Thanks again for your review as we're always looking for ways to improve!
customer
Customer service is amazing. I was able to go back and forth with the sales rep and he had answers to all my questions. The process was easy. No complaints there. My opinion to make online car shopping better, take more pictures of the vehicle. The pictures on the website did not show the slight damages on the car. There is a BIG hole on the driver side floor and the person who delivered the car just told me to buy a car mat to cover it.(car mats was not included in the car) Also the car seats/interior was delivered to me dirty, I think the previous owners owned a dog and it was filthy and there still is a horrendous odor of tobacco and something else that I can’t get rid of, I’m still looking for something strong to mask the smell. So for sure they don’t clean the car before selling it. Also there was this waxy residue all over the dashboard. The car should be detailed before delivering it. It would make customers very happy. I’ll have to do the detailing but I shouldn’t have to. I like the car and I’m sticking with it but I might not do online shopping again for my next vehicle.
Kadijah R.
Awesome experience. Everything was fast easy and my car is great. I’m happy I chose to go with GettaCar
Juan Del C.
Easy, fast and secure. Al Services very good, very quality people. I'm recommended buy you car here. Thank you Darshan.
Jorge V.
The whole process was so easy. I literally bought my car while on conference calls. My car is fantastic, Tom was very friendly and helpful, the agent that came to my house to sign the documents answered all of my questions, and I feel quite comfortable having bought the car. Thanks for everything team!
