Corbin
Upgrade is awesome. Great customer service! Affirm not so much.
Yo the customer service is amazing!! Dante really helped me out when I was in a pinch and overnighted a second laptop when it didn’t look like the first one was gonna get to me in time. Awesome human. Awesome experience. Can’t wait to ‘Upgrade’. Fair warning though, I have a 750 credit score and Affirm gave me 20% APR.
Reply from UpgradedAug 7, 2025
Hey Corbin! John, ceo of Upgraded here. That is a high interest rate! Huh. Thank you for sharing. Since Affirm doesn’t officially use credit scores, it can feel really random to us at Upgraded as to why people might get 0%, 10%, 20% or even 30%! They just tell us that they have their reasons. We don’t make any extra money when people get an interest rates - so we just want everyone to get 0%! Whatever the case, thank you for joining us as a customer. Very happy to have you! Pay that device off quick to avoid an unnecessary interest! We’ll always try to help you get the best deal if you choose to upgrade with us down the road. 👊




