Terry C.
Quick and easy transaction
Quick and easy transaction. Received my new MBA M4 15” quickly. Thank you !
Reply from UpgradedJun 18, 2025
Glad it was quick and easy and your MBA M4 15” arrived so fast 😊 Let us know if you need anything else!

Excellent
Based on 428 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi 👋 We’re Upgraded!The easiest, most affordable way to get the latest MacBook with low monthly payments, AppleCare+ protection, and an option to upgrade every two years.How does it work?We spread the cost of a brand-new MacBook and AppleCare+ over 36 months:After 24 payments, you can upgrade to a new MacBook, or keep paying all 36 months to own your device outright.How does upgrading work? After 24 payments, pick your new MacBook. We’ll ship it to you. Transfer your data from the old device to the new. Return your old MacBook in our prepaid box. Once we confirm it’s in good shape, we cancel your last 12 payments and start you on a new set of 36.What if I don’t want to upgrade?No problem! Just complete all 36 payments and the MacBook is yours.Why choose upgraded?Some folks want the convenience of upgrades on autopilot, some just want low monthly payments. We're happy to have you either way.How do I get started? Head on over to our site! The first step of checkout is a pre-qualification with no impact to your credit score. See your exact monthly payment before committing.Who’s the lender?Affirm handles the lending side. We picked them because they make things easy to understand and easy to manage—just like we aim to do. Also, they have no late fees and no hard credit checks. So good.Why did you start Upgraded?Because we wanted a MacBook Upgrade Program for years, but no one was building it!We’re a team of designers, developers, and creators. Like you, the devices we use make us more capable, more creative. Superhuman. We believe choosing the right tech should be exciting, not complicated. It should fit your needs, your workflow, and your budget. No confusing financing. No trade-in headaches. Just a better way to own the right device -- whether new, used, or refurbished.We don’t have the perfect system yet, but we’re building it.Honestly, we see a massive opportunity to create a better kind of consumer electronics retailer. One that speaks clearly, treats customers w
Upgraded (getupgraded.com) has 428 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
428 approved reviews, newest moderated first
Terry C.
Quick and easy transaction. Received my new MBA M4 15” quickly. Thank you !
Reply from UpgradedJun 18, 2025
Glad it was quick and easy and your MBA M4 15” arrived so fast 😊 Let us know if you need anything else!
Mark
Experience was easy and fast with great results
Reply from UpgradedJun 18, 2025
Woot!
Angel M M.
Very satisfied Upgraded customer. I ordered my Apple laptop and received it the next day. The easy payments for 3 years really helps. I highly recommend Upgraded for ordering your laptop.
Reply from UpgradedJun 18, 2025
Hi Angel! glad your laptop showed up the next day and that our 3-year payment plan is helping 😊 Thanks a ton for recommending us!
Daniel S B.
I was worried about how the process would work but everything was much faster than expected and everything worked perfectly.
Reply from UpgradedJun 18, 2025
Totally get those first-time jitters – thrilled we blew past your expectations with a fast, flawless process 🚀 Let me know if there’s anything else I can help with! -John
Sanjay P.
I was excited to order a MacBook after seeing the 0% APR financing promoted on the website. But when I went to check out through Affirm, I was offered a shocking 32% APR instead. Nowhere on the product page did it mention this was based on credit or subject to change. This is false advertising and completely misleading. Be honest with your customers — don’t bait them with unrealistic offers.
Reply from UpgradedJun 12, 2025
Hi Sanjay, Thanks for your review. We want to address your concerns directly and clearly. First and foremost: Upgraded does not promise 0% APR to all customers. Our site and ads state “as low as 0% APR” or equivalent text, and this phrasing is legally compliant and accurate. We also include required disclosures — including that rates may go up to 36% — on every page where financing is mentioned. We have built partnerships with Affirm, Apple and others because of our commitment to clarity. You can also see the prevailing positive reviews here on TrustPilot. We understand it’s frustrating to see a higher rate than expected, but the APR is determined entirely by Affirm, based on your credit profile. We don’t control or influence their decision process, and we don’t benefit from customers receiving a higher rate — in fact it’s entirely negative for us because high interest rates mean fewer buyers. You’re right that clarity matters — and we’re actively improving how this is communicated. But calling this false advertising or bait-and-switch is not accurate. We do not advertise “0% guaranteed” and never have. If you saw a page that states otherwise, please share it — we’ll fix it immediately. We stand by our commitment to honesty and clarity, and we’ll continue improving.
Mr T.
The process of getting a new Macbook Air was simple and easy.
Reply from UpgradedJun 18, 2025
That what we like to hear! 👊
Mark
What an easy and inexpensive way to upgrade a 5 year old MacBook! Thanks.
Reply from UpgradedJun 18, 2025
Baddaboom baddabing! Thank you, Mark!
Michaella
Shipped faster than expected, very thoughtful packing
Reply from UpgradedJun 18, 2025
That's what we like to hear, Michaella!