Average
Based on 5,549 reviews
Zealthy3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
5,549 approved reviews, newest moderated first
Jane
Easy to use website!
Reply from ZealthyJun 26, 2025
Hello Jane! Thank you so much for taking the time to write a kind review. I am so happy to hear that using our site has been an easy experience. That is definitely how we tried to set it up. All of us are excited to be alongside you on YOUR journey, and we wish you all the best!
September H.
Absolutely amazing results thank you for guiding me every step of the way
Reply from ZealthyJun 26, 2025
Hello! Thank you so much for taking the time to write such a kind review about how using Zealthy has been for you. I am thrilled to hear that you are having such a great experience working with our team, but more importantly, seeing the results you want. All of us are excited to be alongside you on YOUR journey and we wish you all the best!
Ashley
So far a great experience and seeing results!
Reply from ZealthyJun 25, 2025
Hello Ashley! Thank you so much for taking the time to provide feedback on how using our program and working with our team has been for you. I am so happy to hear that you are having such a great experience and, more importantly, seeing the result you want. All of us are excited to be alongside you on your weight loss journey, and we wish you all the best!
Rebecca B.
Save yourself the money, time, disappointment, and embarrassment. I don't know how this company is still operating. The FBI should be on them ASAP. One of the biggest frauds I've ever encountered.
Reply from ZealthyJun 25, 2025
Hello Rebecca! I am truly saddened to read that you are feeling this way about Zealthy. I would love to get some feedback on what we can do to improve and help solve any issues you may be having. Please feel free to email [email protected] with the Subject Line "TrustPilot - Lydia" and I will be happy to help you further. Thank you!
Victoria M.
I’ve been in great hands and my questions have been answered especially with any symptoms I’ve faced.
Reply from ZealthyJun 25, 2025
Hello Victoria! Thank you so much for taking the time out of your day to provide feedback on how working with our Care Team and using our program has been for you. I love hearing that when you need help, you can rely on our Care Team to be there for you. All of us are excited to be alongside you on YOUR journey, and we all wish you the best!
Deborah K.
Off to a slow start navigating insurance and products but now that it’s resolved I’m very pleased. Quick to is pick up the phone. Everyone I’ve spoken to has been fabulous. Better than communicating through the app.
Reply from ZealthyJun 25, 2025
Hello Deborah! Thank you so much for taking the time to let us know where we are shining and where we could use some more buffing. I am happy to hear that, though things started out slow that we have been able to gain your trust. I also appreciate you letting us know how our Care Teams are doing. We can only get better by our patients providing feedback. Thank you again, Deborah, and we all look forward to working further with you.
Susanna M.
This medication is amazing. I lost 20 pounds without trying very hard. I always worked out, but the nutrition (the food noise!) was my downfull. I had a few GI issues the first few days, and I had to fight through some fatigue at first during my workouts. I pushed through and I could not be happier.
Reply from ZealthyJun 25, 2025
CONGRATULATIONS! What an amazing accomplishment, Susanna! We are so proud of you and your desire to be the healthiest, best version of YOU. I understand how side effects can be a pain, but you powered through them. Great job! All of us are excited to work alongside you as you achieve your goal, and we can not wait to hear more of your success.
James R.
When I signed up, I tried to understand the billing. It seemed responsive at first. Then, as I chatted with the "agent," it became clear I was talking to an AI agent who was making things up. It did not understand the Zealthy pricing I was trying to verify. That was my first red flag. After I successfully completed the signup, I received messages from a "nutritionist," a "coach," and a "counselor." I wrote a paragraph explaining my goals and routine, specifying what I wanted to do, and asking for help. The message I got back was patently... "tell us how we can help you and what your goals are". This is my second red flag that no actual humans work at Zealthy. After that, it goes downhill. For the past two weeks, after signing up, I have received automated phone calls and SMS messages daily, saying my credit card was declined and I need to go update my billing information in the Zealthy app. I checked my credit card... ALL the charges from Zealthy went through. So clearly there's no real humans checking billing at Zealthy. During that two weeks I sent multiple emails to their support@ email address, each with various bogus responses. The most ludicrous response I got back from their AI Agent was "please tell us your email address so we can find your account"?!?! (I wrote the email from the address I used to sign up). I tried calling Zealthy's support line. After 30 minutes of waiting on hold, it just tells you they're too busy to take your call. You never actually can reach a real human. And if you still do not believe me... read the reviews here on Trustpilot. The one star reviews all have an AI Agent response on them asking to send a message to "Trustpilot-Lydia" to help straighten out the issue. At this point, I'm done. I consider the money I paid lost. I expect to see nothing from Zealthy. I am removing my credit card info and canceling (though I see from the Trustpilot reviews that also may not work). Zealthy is a scam. There are no humans that work there. You're better off going to Remedy Meds for your prescriptions. Someone needs to go after these folks with a class action suit.
Reply from ZealthyJun 25, 2025
Hello James! First, I want to assure you that Zealthy does not use AI to work with our customers. Every interaction is done with a live person. I myself am a real human being who responds to ALL reviews, both good and bad, from our patients. I apologize that your Coach did not respond correctly to your message. If the thread was new, they may not have received your first message, and you may need to resend it. If you are unsatisfied with your assigned Coach, I can also assign you a new one. I have made sure that there are no pending charges on your account to ensure you do not receive any emails regarding updating the payment. Reviewing your account, I am not seeing an email thread under the email address that is on your account. I have emailed you directly from the email address on your account so I can help you further.
