ZealthyReviews of getzealthy.com

Meds seem to work but try to get refills total mess

They are crooks. I originally signed up on February 20, 2025. I paid $39 for a subscription fee and 3 months for Zepbound at $866. The coaches only message you from the beginning of sign up and then nothing. It took them a month before they sent me my first vile of shots. They kept saying I never paid. I sent proof of payment and they still continued to send demands for payments. I initially thought my card didn't go through so I added another card just to have confirmation that the first card did in fact go through. They only sent the medication when I got my bank involved. A month goes by & they charged my 2nd card, that they won't allow me to delete, $866. It took weeks to get in contact with an actual person. She did get them to refund my money. But they still owe me a 2 month supply of medication from my purchase on February 20, 2025. I have sent at this point 30 to 40 messages asking to send me the remaining 2 viles or refund my money. Neither have been done. I just recently contacted my bank again to refund me the payment for the 2 viles that they will not give me BUT they have attempted to draft $135 from my bank. RUN AWAY. YOU ARE NOT GOING TO GET YOUR MEDICINE and they are going to continue to take your money for products they aren't going to give you. THEY ARE DEFINITELY A SCAM COMPANY. I also filed a complaint with FTC and BBB. YOU WON'T KEEP GETTING AWAY WITH THIS. Update: I'm not wasting my time emailing Lydia who knows she's not going to do anything but pretend for reviews. I find it extremely convenient that you looked up my account and couldn't find one. I have screenshot of everything. Even the $866 you stole off another card bc you claimed the first card didn't go through. Which was a lie. I have proof that you took $866 from me twice. I'm happy that you were able to locate my account but you did not provide me with a 3 month supply that the $866 was for. You only mailed me 1 month supply and then tried to tell me that it way on back order while not allowing me to cancel the membership and trying to charge me another $138. I do not want a membership. I want my money back bc it's clear you have never had any intentions of sending me the last 2 months supply I purchased. It's funny that after you get everyone's money, the app no longer works and the coaches no longer responds. I can edit everything within the app but the option to cancel or receive an email or call back. And to think you would probably have a thriving business if you did the right thing. Then I find out the federal government sued you. Do right by your customers and stop ripping people off. People work way too hard for their money. Do better!! 5/9/2025 Update I received a call from the escalation team. When I first signed up for the three month supply, I was told the first four weeks inject, 2.5, the second four weeks, 5.0 and the third 7.5. Now they are telling me the directions that I received are not right and I should have stayed at 2.5 the entire 3 months. And that the vile, they sent me be, it was for a 3 months supply of 2.5. And the 4 week supply was only for an online check in. I'm confused to why, when I went to order the second month supply, it stated I did not owe anything? This is absolutely misleading & deceptive and I'm not the only person who is sitting home thinking they are due 2 more viles of medication. Why was I told one thing at sign up and another on the phone? If people thought this was what they were supposed to receive, there's no way you would be receiving all of these complaints.

This is, unequivocally, the absolute WORST company I've ever been exposed to working with. They have lied to me, NEVER called me back and also direct debited my credit card for > 700 dollars and I STILL do not have my semiglutide that was promised to my NLT May 2nd. STAY AWAY FROM THESE SCOUNDRELS IF YOUR SMART. PERIOD 😡!! BOGUS, BOGUS, BOGUS !!

This company ran a deal that I could the subscription $39 for the first month, they also said the med would be $151 for a month. They never said that they were going to charge my card $670. I tried several times to contact them by phone and email and on their website. I'm just now getting responses back and now they say they can't refund my money because the product was already shipped, well I contacted them well before the product was shipped to no avail. I just want my money back, my family needs it! They overdrew my account. That is a lot of money to me and they were not clear on anything. This company seems like a scam and fraud.

Don't waste your money. Lost $200 & they will not refund me. Called sooooo many times & get the run around. Apparently You need to spend $200 first & that doesn't include the meds. Canceled the same day & I'm still waiting for that refund weeks later. You've been warned

Meds are designed specifically for you and they know how to prepare you for success

App was a joke took money for medication before approval messages in app would disappear and also answers to emails. Would not give tracking numbers i think this company is a total fraud lesson learned

I have just started zealthy and so far, I've been very happy with the progress. The coaches and providers have kept in constant contact. It was easy to take the survey and then the prescription was sent and arrived in the time frame given. I'm going to continue to stay with zealthy.