Reply from Ghostwriting MentorsMay 6, 2025
Thank you for your feedback. We're sorry to hear you're dissatisfied, and we take your concerns seriously. However, we would like to clarify several key points to ensure an accurate understanding of the situation.
As you mentioned, you signed up for our service in December 2024, and this review was posted in May2025—which is five months, not the seven months stated. At the time of enrollment, you signed a contract acknowledging that the process of editing completing, and publishing a full-length manuscript would take approximately 3-4 months, depending on the complexity of the project and timely collaboration.
You specifically requested developmental editing for a complete manuscript, a service that naturally requires time and client engagement. However, despite multiple efforts from our team to share progress and request input, you declined to review files or provide feedback on any of the work completed. Instead, you requested to terminate the contract immediately, without allowing us the additional time necessary to complete the scope of work agreed upon.
While we still processed a partial refund as a gesture of goodwill, you were also informed that the remaining balance was scheduled for resolution this month. Despite being aware of this, you chose to post a negative review before that process could be finalized.
We remain committed to fair and transparent service, and we're happy to continue working with you to close this matter respectfully.
Wishing You Literary Success,
GhostwritingMentors.com