GiftagoReviews of giftago.co

Reply from GiftagoNov 29, 2023

Hi Grace, We sincerely apologize for the disappointment with your recent purchase. We regret any inconvenience caused. Upon reviewing your order, we observed that the selected size was 30"x40". We understand this may not have met your expectations, and we offer larger sizes such as 50"x60" and 60"x80". We apologize for any inconvenience and would like to discuss options to make things right. Please contact our customer service team so we can address your concerns. Thank you for bringing this to our attention, and we appreciate your understanding.

Reply from GiftagoNov 28, 2023

Dear Reg, We sincerely apologize for the inconvenience you've experienced, and we understand the urgency of the situation. However, we couldn't locate your order based on the provided information. To promptly address this issue, could you please send us an email at [email protected] with your order number? This will allow us to investigate the matter further and provide you with a swift resolution. We appreciate your patience and cooperation as we work to resolve this matter and ensure your satisfaction.

Reply from GiftagoNov 29, 2023

Hi Kerrington, We sincerely apologize for the inconvenience you've experienced, and we understand the urgency of the situation. However, we couldn't locate your order based on the provided information. To promptly address this issue, could you please send us an email at [email protected] with your order number? This will allow us to investigate the matter further and provide you with a swift resolution. We appreciate your patience and cooperation as we work to resolve this matter and ensure your satisfaction.

Reply from GiftagoNov 23, 2023

Dear Mel, I am sincerely sorry to hear about your disappointment with the personalized fleece blankets you ordered. Your feedback is crucial to us, and we genuinely regret any inconvenience caused by your experience. We understand the importance of a high-quality product, especially when it comes to gifts, and it is disheartening to learn that the blankets did not meet your expectations. We want to make things right for you. To address your concerns, we would appreciate it if you could provide us with your order number so that we can investigate this matter further. Additionally, we are committed to finding a resolution that leaves you satisfied. Please rest assured that your feedback will be shared with our team, and we will work diligently to understand what went wrong in this instance. We take pride in our products and want to ensure that you receive the quality you expected. Once we have more information, we will be in touch with a solution to address your concerns and make amends for any inconvenience caused. Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this matter promptly.