Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Gift Baskets Overseas
International Corporate gift baskets delivery, International Gifts: gourmet gift baskets, fruit baskets, gift sets, gift hampers, chocolate gifts and more for major holidays: Christmas, Easter, New Year, Birthdays, Weddings and more. Build your own basket for international delivery from selected items.
Gift Baskets Overseas (giftbasketsoverseas.com) has 590 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
With all the things happening today on the internet where you can't trust your money spent on items, this company is the best, they delivered on time and money well spent as my customers were very happy with there hamper.
Thank you very much.
Mrs Reid
CA
Cathleen
Great and valuable customer service!
I ordered a basket for Cambodia, initially to be delivered for Friday. Unfortunately, the date was rescheduled to Saturday. The recipient, however, was only able to get it on Monday since it was a business address and he was not in his office during the weekend. The delivery was actually postponed because of the consecutive Cambodian holidays, which resulted in some technical difficulty for the courier.
Considering the days of delay, one might think that this would be a negative review. However, overseas delivery is a tricky business, and I completely understand how the date was pushed back.
But more importantly, the team in Giftbasketsoverseas were extremely helpful with all my queries, and were able to assure me of the successful delivery of the gift basket. I was probably in contact with around five customer service personnel in the course of three days, either through confirming if the order was being processed or for confirming that the delivery was actually made. They also contacted the intended recipient, first to remind him that there was a gift waiting for him, and second to confirm if he was able to receive it. In all these instances, the team was able to answer my concerns, and were patient and attentive.
Overall, the service is excellent! I definitely recommend Giftbasketsoverseas for any overseas deliveries to your loved ones.
HM
Happy M.
Best Service Ever
Our son is in Spain for a semester and got quite sick - had to take himself to the hospital, get antibiotics, had no one to take care of him. So I found Gift Baskets Overseas online, ordered a healthy breakfast basket, paid with PayPal and crossed my fingers that it wasn't a scam. Not only is it legitimate, but when I didn't have a landline to give them for him they tracked one down (and sent it to me so I'd have it too) and when I gave them an incomplete address (because that's all I had), they tracked that down too. My son got his basket and I'm amazed that service like this still exists. Awesome, awesome, awesome.
Reply from Gift Baskets OverseasOct 8, 2015
Thank you very much B!
The comments such as yours are worth working hard for, any day, every day.
We truly hope your son feels better with the love you sent across the ocean.
GiftBasketsOverseas.com Team
TW
Tina W.
Trustworthy and Efficient Service
I ordered a wedding basket to be delivered to Belize - I live in NZ. The ordering was an easy process with plenty of reassuring prompts and emails, updating me of the order's progress right up to its delivery and beyond.
The Bride and Groom were thrilled with their basket and it arrived in good time before their ceremony. I had not used this company's services before, and even as the most discerning, 'technophobe' customer, I must say that that the service was professional, straightforward, timely and courteous at all times - so a real 'find' in today's world!! Thank you to all the staff at 'Giftbasketsoverseas' - a great job, well delivered (literally !) Tina
KW
Kim W.
A Special Basket for my Son
Please consider using this company for any gift baskets you need -- for family, friends, coworkers, and the like. I had a wonderful experience with GiftBasketsOverseas. I was tentative about sending a basket, mostly because of the location in a public building, and the fact that I was totally unfamiliar with the setting. However, my son received this amazing gift with no issues at all. Everyone loved the items as well. I am going to share information on this company with others and look forward to using GiftBasketsOverseas for future orders. Many thanks!
MA
mary
money refunded after a disasterous delivery
Unfortunately the delivery company left giftbasketoverseas down however they have promised to refund my money back in full
Reply from Gift Baskets OverseasAug 16, 2015
Hi Mary, thank you for providing your feedback.
Unfortunately in some situations shippers such as UPS let us down and we are engaging in a lengthy follow-up with them.
In this particular situation there is not much we can do, except to take a loss in this order.
We'll make sure your paypal account is refunded in full and you also receive an additional store credit for the issues
Regards,
David
Director of Customer Service
GiftBasketsOverseas.com
MC
McKenzie
Perfect execution
We sent a gift basket to honeymooners in Italy and the order was delivered on time and in perfect condition. The customer service rep was very helpful and patiently answered all of my questions. I would unhesitatingly use GiftBasketsOverseas again and have told all my friends about their wonderful service.
D
D.
Another Satisfied Customer
I found this company after a horrible experience with 'Pickupflowers'. My girlfriend lives in Denmark while im here in the U.S. and I wanted to send her something special and after reading some great reviews about 'GiftBasketOverseas', I decided to go forward with them. I would of given them five stars but couldn't do that due to two small but annoying mistakes. First I asked numerous times and even included it as a special instruction requesting that when they call my girlfriend that they don't tell her who the purchaser was, I at least wanted that part to be a surprise. All they needed to say is "we have a gift from a friend of yours and need your address" I didn't mind the part of them calling her since I don't have her address and asking myself would easily ruin the surprise plus I knew they would have to confirm she would be available for the delivery due to the nature of the gift contents. They assured me nobody calling her would even know who the purchaser is because the florist doesn't have that information but what happens? I get a text from my girlfriend after their call to her bleeding with joy because somebody told her "hey we have a delivery from so and so and need your address" ...well thanks!!! I mean I know she would of suspected it was me regardless but I could of played it off saying maybe the 'friend' is somebody else or a family member but nope, they took the joy for me right out of it! I still tried to play it off as best I could which didn't work. I also should mention, my girlfriend told me later on that she did press the lady quite a bit on the matter BUT said it was mainly because the lady they had calling had a very harsh accent which was very hard to understand and she was almost ready to hang up on her, I understand this can be a touchy thing but maybe just consider having those of their home country call or use people with little to no accent. Secondly, they spelled my name wrong on the card and I confirmed several times that I submitted the signature correctly! Another small but annoying mistake because she wants to put this card up on the wall but it doesn't look too good when it's some random joes name on the card!! But all in all, my girlfriend was soooo overwhelmed with her gift and even though she knew '"something" was on the way, she had no idea it would be so beautiful!! I wish I could attach the pictures!!! The bouquet was full of lively roses amounting to between 35-40 roses after counting!!! Chocolates provided by the best Danish chocolate company in Denmark!! Surprisingly, good quality wine that we are waiting to pop together on my next flight out there!! and a nice teddy bear to top it all off!! And did I mention it came out $20 cheaper than with 'Pickupflowers' and it came with two extra gifts!! So overall, the good definitely outweighed the mistakes!!
Reply from Gift Baskets OverseasAug 5, 2015
Dear D:
We are very happy to hear that your girlfriend loved the gift!
Thank you for your feedback, which helps us improve our service for your complete satisfaction next time.
Whenever address is not available or needs to be clarified: we need to contact the recipient. The agent who called to arrange the delivery was questioned and apparently could not properly hide the sender's name, as requested. We apologize for that.
In some countries however there are laws that require the disclosure of the sender's name. With Denmark it should not be the case however, so I apologize for this.
We will also review our procedures with a card text to ensure we catch mistakes like this in the future.
We are very happy to be of service again in the future.
Regards,
David, CEO
GiftBasketsOverseas.com