GiftedTouch.comReviews of giftedtouch.com

Reply from GiftedTouch.comDec 1, 2016

Thanks for your 5 Star Review!! Medical practices of all types, including ob's, dermatologist, medical estheticians, plastics, and gastroenterologists, like yourself, are drawn to this table, the Full Electric Treatment Bed/Table w/Free Stool, because of the incredible value it offers. We know, just like you do, that there are other tables on the market-- as well as other places to buy them. But customers keep coming back to us for the incredible value that we offer, and the services we provide. This table, http://www.giftedtouch.com/3motorbed.html , is a great table, for the comfort and conveniences it offers, as well as for the great pricing! It's a good solid import that is reliable and built well. In fact it's one of our best sellers. It's true that nothing lasts forever, but our experience shows that you'll get years of life out of your new treatment table. Many of our customers start at an entry level model and then come back to us for an upmarket treatment table when they're ready! We're here when you need us, and we're so happy we could help. Best of luck in your practice!!! The Customer Success Team At GiftedTouch.com

Reply from GiftedTouch.comDec 1, 2016

Hi Lina. We appreciate your feedback. It's so important to us that our customers love the experience they have with us here at GiftedTouch.com So , I guess we'd say it means the world to us, that it means the world to you! We want you to be happy and successful! Wishing you the Best this Holiday Season! GiftedTouch.com Helping People Who Help People

Reply from GiftedTouch.comOct 10, 2016

The truth is that in our notice of backorder to this customer, which we sent both 5 days ago, and again a second time 3 days ago, we offered to upgrade this order to a higher quality version of the same thing ( with a number of additional functions, and with a cost of 30% more ) at no additional cost to the customer. The customer has not responded to our offer, though we have been waiting. It was surprising to see this negative feedback , instead a response to our offer of a free upgrade. We'll reach out to this customer again until we make sure their needs are met. Having started from scratch as a small business, we totally appreciate how important all of the details- little and large-- can be. And what the stresses actually are. We are honest and forthright, and when there are mistakes made-- as our company is human run, and not a.i. driven-- we are 100% pro-active to let our customers know that sometimes we need to course correct on an order. We're pro-active, we take responsibility, and try to make sure that we go above and beyond our customer's expectations. At Giftedtouch, we care. Our name says it all. We are people driven. That means many things, and we get that sometimes it means that we're not perfect. But that doesn't prevent us from trying.