Great
Based on 381 reviews
Givebutter4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers.
Givebutter (givebutter.com) has 381 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 299 reviews with 5 stars · Clear filters
Kathleen K.
That was easy and helpful. My first time using help at Give Butter and I was happy to experience a flawless result.
Reply from GivebutterSep 22, 2026
Thanks so much for the love, Kathleen! We’re so happy to hear your first experience reaching out to our team was easy and helpful, exactly how it should be. Love it!
DeAnna Pursai - College of Adaptive A.
Joyce from Givebutter was most kind, supportive and effective and answering my question. I highly recommend this wonderful service!! :)
Reply from GivebutterSep 22, 2026
This is so lovely to hear, DeAnna! We’re glad Joyce was able to jump in and get your question answered while making the experience a great one. We’ll definitely make sure she sees your sweet shoutout! Thanks so much for the love and recommendation! 💛
Hammer
Give Butter has been a great switch from our prior fundraising platform. It's easier to use than our previous one, and the support is outstanding. Extra incentives like Give Butter's matching funds programs help us even more!
Reply from GivebutterSep 22, 2026
We love hearing this! Making the switch to a new fundraising platform can be a big change, so we’re really glad Givebutter has been easier for your team and that our support team has been there when you need us. And yay for the matching opportunities too! We love seeing organizations make the most of those extra boosts. Thanks for sharing the love with us!
Adam K.
Great platform and customer service is quick to respond, intentional to troubleshoot, and great at follow up.
Reply from GivebutterSep 22, 2026
Thanks so much for the love, Adam! We’re so happy to hear you’ve been enjoying Givebutter and have had a great experience with our team. Thanks for being part of the Givebutter family!
Brooke S.
Fast response and correction. Able to locate issue and resolve it far faster than I expected. Professional and responsive as well as asking questions to pin-point my issue for faster resolution, rather than assuming and letting the issue drag on.
Reply from GivebutterSep 17, 2026
Wow, thank you so much for the kind words, Brooke! We’re so happy our team was able to quickly get to the bottom of the issue and get everything sorted for you. Thanks for taking the time to share the love!
Marian W.
I couldn't figure out how to make the photo the correct size for desktop, phone, and tablet. They were very helpful.
Reply from GivebutterSep 17, 2026
Thanks so much for sharing this, Marian! We’re so glad our team could help get that photo issue sorted out for you. We’re always here whenever you need a hand!
Amy
I am new to Givebutter and had a LOT of questions for a somewhat complex first event (seats, tables, sponsors, live auctions, silent auction, Fund-a-Need, etc.). The customer service was incredible and incredibly patient. I feel like we're going into the first one as prepared as possible!
Reply from GivebutterSep 17, 2026
Awww, we love this, Amy! Your first event sounds like a big one, and we’re so glad our team could help you feel ready for it. We’ll be cheering you on and wishing you an amazing first event!
Delores L.
The CSR was helpful, courteous, professional, and he followed up. Not many folks do that these days that I have experienced.
Reply from GivebutterSep 17, 2026
Awww, we love hearing this, Delores! We’re so glad our teammate took great care of you and made sure to follow up, too. Thanks so much for taking the time to share the love!
