Mario De C.
The MG-740 smart toilet is good but…
The MG-740 smart toilet is good but their customer service is non responsive. Their 347-289-3016 call number does not work. My cleansing hose attached to the plastic T-connection is leaking. I needed parts to fix it but cannot speak to anyone for support.
Reply from Giving Tree HomeJul 3, 2026
Dear Customer, Thank you for taking the time to leave a review. We understand your frustration and apologize for any inconvenience. Due to the time difference, our online hours are typically from 8:00 PM to 12:00 AM (GMT-8), and we regret that we were unable to respond to your inquiry in a timely manner. However, we are currently unable to locate your order number. Please email us your order number so that we can investigate the matter further and provide a satisfactory solution. Giving Tree Customer Support Team Email: [email protected]



