GlassesPros.com Reviews | Read Customer Reviews of glassespros.com

GlassesPros.com Reviews | Read Customer Reviews of glassespros.com

GlassesPros.com reviews

1,750 approved reviews, newest moderated first

Lisa
Jul 12, 2021
Xyra was very helpful and was able to…
Xyra was very helpful and was able to answer my question quickly.
Reply from GlassesPros.comJul 12, 2021
Hi Lisa, thanks for writing a 5-star review for Xyra. We'll pass on the compliments. GlassesPros.com
Report
Jennifer S.
Jul 12, 2021
Save Money and Time
I have ordered multiple times from Glassespros.com and have been pleased with my glasses every time. They walk you through ordering process and easy to upload prescription. Save time and money!! Thank you!
Reply from GlassesPros.comJul 12, 2021
Hi Jennifer, Thanks for taking the time to write a 5-star review for glassespros.com - we are glad you were able to find some good looking frames for yourself and also save a huge amount of money while in the process every time. Thanks for your constant support! Sincerely, GlassesPros.com
Report
Robert K.
Jul 11, 2021
Bought the same glasses from Retail…
Bought the same glasses from Retail store and paid the price for one set but got two pairs here.
Reply from GlassesPros.comJul 12, 2021
Hi Robert, thank you so much for leaving this wonderful review for us. We don't have any wholesalers, retail stores or any middlemen for us to take care of, and that's the reason why we can have our customers save so much when purchasing their eyewear online. We're glad you were able to buy 2 frames for the price of 1. Thanks for choosing glassespros.com. Let us know if you need anything else in future! Sincerely, GlassesPros Support
Report
Tim T.
Jul 11, 2021
Prepare to wait weeks for your item to be shipped (if it ever gets shipped)
Ordered a pair of sunglasses because it was cheaper than anywhere else. 8 days later and my item still hasn’t been shipped. Contacted seller and said it takes 8-12 days to process. This wasn’t mentioned anywhere on their site and my item won’t make it to me before my vacation (intentionally ordered 2 weeks before to insure it would arrive in time). Guess you get what you pay for with them.
Reply from GlassesPros.comJul 12, 2021
Hi Tim, We are sorry to know that you are not completely happy with your order on glassespros.com and we apologize for the inconvenience this may have caused. As mentioned in our shipping policy, our warehouse takes around 8-12 business days to ship the items out to you which is standard among almost all online eyewear retailers - today is the 6th business day! There is a link to our shipping policy at the bottom of the page under "Customer Care" tab (https://www.glassespros.com/shipping/). Our shipping policy is also mentioned in our FAQs (https://www.glassespros.com/faq#shipping) Again, we are sorry if you feel there's a delay but hang tight - we are working on your order and will try to get it delivered to you as soon as possible. We thank you for choosing glassespros.com and hope you'll love your new sunglasses when you receive them. Sincerely, GlassesPros Support
Report
Jeff
Jul 10, 2021
Best deal anywhere on the web
Best deal anywhere on the web for a pair of high end sport sunglasses! Awesome deal.
Reply from GlassesPros.comJul 12, 2021
Hi Jeff, Thanks for taking the time to leave a 5-star rating for us. We are glad you were able to find what you were looking for at an amazing price! Sincerely, GlassesPros.com
Report
John O.
Jul 10, 2021
The purchase was prompt and fast
The purchase was prompt and fast , can’t wait to try on these awesome quality sunglasses
Reply from GlassesPros.comJul 12, 2021
Hi John, thanks for taking the time to write this 5-star review for us. We are working hard on your order and will try to get it delivered to you at the earliest. Thank you again for choosing glassespros.com GlassesPros.com
Report
Mary F.
Jul 9, 2021
Ordered glass frames on 6/21
Ordered glass frames on 6/21. Two and a half weeks later they have not shipped and cannot get update on possible ship date.
Reply from GlassesPros.comJul 9, 2021
Hi Mary, From what we see in our records, your frames have already been shipped out earlier today. Your USPS tracking number is 9400111899223911114125. Please allow 1-2 days for it to start tracking since the package would be handed to USPS by the end of day today. We apologize for the inconvenience but our shipping policy states 8-10 business days for frame-only orders and your frames are shipped out well in time. Shipping is a bit delayed in general but rest assured, they are on the way to you. We are a small, family owned business and reviews like this make or break our business. Kindly update the review when you receive your glasses with your actual shopping experience. Thank you for choosing glassespros.com GlassesPros Support
Report
Vickie S.
Jul 9, 2021
Still have not received,tracking states…
Still have not received,tracking states in transit to post office for three day now!
Reply from GlassesPros.comJul 9, 2021
Hi Vicki, We are sorry for the inconvenience. From what we can see in our records, your glasses have been shipped out from our facility on July 7th and the USPS tracking number 9405511899223918xxxxxx (information hidden to protect your privacy) was emailed to you the same day. The package might not have been scanned by USPS yet - please allow 1-2 days for them to udpate the status. Shipping, in general, has been a bit delayed over the past year. Rest assured, your package is on the way to you! We are a small family-owned business and we work hard to fulfill our customers' expectations. Reviews like this can really make or break our business so we request you to update your review with your actual shopping experience when you receive your glasses. We thank you again for choosing glassespros.com Sincerely, GlassesPros Support
Report