Average
Based on 1,750 reviews
GlassesPros.com3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GlassesPros.com – Your Trusted Online Eyewear StoreDiscover the finest selection of eyewear at GlassesPros.com, your one-stop destination for high-quality glasses, sunglasses, and prescription eyewear. Our Commitment We, at GlassesPros.com, are committed to providing our customers with a seamless online shopping experience for all their eyewear needs. We offer a wide variety of styles from top international brands and designers, ensuring that you will find the perfect pair of glasses to match your style and vision needs. Why Choose Us We understand that choosing glasses online can be a daunting task, and that's why we've made it our mission to simplify the process. Our user-friendly platform allows you to browse and select from thousands of frame styles and lens options, all from the comfort of your home. Customer Satisfaction What sets us apart is our dedication to customer satisfaction. We value our customers and are constantly striving to exceed their expectations with our exceptional customer service. Our team of highly trained customer service professionals is always ready to assist you, whether it's helping you choose the perfect pair of glasses or answering any queries you may have about our products or services. Quality and Affordability At GlassesPros.com, we prioritize quality and affordability. We believe that everyone should have access to superior eyewear without breaking the bank, and that's why we offer competitive prices on all our products. Additionally, we offer fast, reliable shipping and easy returns to make your shopping experience even more convenient. Our Reviews Don't just take our word for it - check out the reviews from our satisfied customers on TrustPilot. We're proud to have earned their trust and are committed to maintaining the highest standards of service. Join Us Today Join the GlassesPros.com community today and experience the difference. We look forward to serving all your eyewear needs.
GlassesPros.com (glassespros.com) has 1,750 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
1,750 approved reviews, newest moderated first
Zuzana P.
I lost my just recently purchased glasses during my ski trip. I was devastated, because love the frame MODO BLUTT 6617 so much. It has modern look fits well and I got may compliments. I was glad to be able to find it again in your web site and I am looking forward have my new glasses soon.
Matthew S.
Say was an excellent representative. She placed my order for me and assisted with my questions. No faults to be found with her knowledge.
Joshua C.
I wasn’t even done with my order they took my $$ without a confirmation email Or receipt .. website now just gives me the run around.. seems like a scam I work for the government so I’ll have them looked into ASAP
Reply from GlassesPros.comFeb 26, 2021
*** Updated *** Hi Joshua, This is with reference to your order number 1300016509 -- since we haven't heard back from you after our last reply, we have cancelled your order and have refunded the amount of $65 to your original payment method. If there's anything else that we can do for you in future, please let us know. Sincerely, GlassesPros family -- *** Original Reply *** Hello Joshua. The situation that you have described above is extremely vague and we are having a hard time understanding what you mean. On GlassesPros.com, you cannot place an order unless you pick your desired products --> enter the cart page where you can see a run-down of what your order will look like --> then by clicking "Proceed to Checkout" you will be taken to the checkout page --> then you have to follow 7 steps to confirm all your information (shipping, billing and special instructions) This process ensures that no one will place an order accidentally since you are not allowed to checkout unless you confirm your order, over and over. Last but not least, you have a confirmation email sitting in your inbox. If you cannot see it there, please check you spam folder as well since it is your first experience with our website. Our "Thank You for Your Order" page also offers the option to print your confirmation. We are not clear as to what kind of a run-around you are facing. We also tried calling you 3 times today, and we were directed to your voicemail every time. We can assure you that we do not take anyone's money as our website requires customers to confirm their intent to purchase for at least 3 times. Rest assured that your $$ is not even captured by us yet, simply it just has been authorized, by you. We are holding off this order until we hear back from you in the next 72 hours, if we do not hear back, we will cancel and refund the order. Sincerely, GlassesPros family.
JEFF J.
GlassesPros sold me a fake RayBan eyeglass frame for #153.00 ref# 1300015731.A few weeks ago I bought a real pair of Ray Ban sunglasses. When i compared the the two products you can clearly notice the difference. The GlassesPros arrived with bootlegged fake packaging. Their was no part number, serial number or any ID labels. I intend to post pictures to show this ripoff scam.
Gretta D.
Spoke with VERMELY PICKETT to get help with/status of my order placed. I was provided with a tracking number immediately and any questions asked, answered promptly. Excellent customer service experience. Much appreciated.
Pete
Great prices, excellent customer service. quick response to questions.
Anthony M.
Easy to use and great selection of glasses
Deb
Holden was very helpful and knowledgeable. Can’t wait to receive my new frames! Nice business to work with.
