DENISE B.
I ordered the wrong glasses
I ordered the wrong glasses. They offered to credit my account AND to let me keep the wrong ones,
Reply from GlassesShopSep 21, 2022
Dear DENISE, Thank you so much for your support and review! Have a nice day.

Great
Based on 3,608 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordable Prescription Glasses & Sunglasses Online Store. Easy to Buy! 1000+ styles frames start at $6.95, include free lenses & coating. 30-day Return, 365-day Warranty. GlassesShop has sent out hundreds of thousands of glasses to clients all over the world since 2004.
GlassesShop (glassesshop.com) has 3,608 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
3,608 approved reviews, newest moderated first
DENISE B.
I ordered the wrong glasses. They offered to credit my account AND to let me keep the wrong ones,
Reply from GlassesShopSep 21, 2022
Dear DENISE, Thank you so much for your support and review! Have a nice day.
Robert W.
Nice glasses, quality lenses, the only downside was I had to take them to a local glasses store to have them fitted properly. Local store took care of it, but wasn't happy that I bought them elsewhere. When I told them what I paid for 2 pairs of glasses, they shook their head in disbelief.
Reply from GlassesShopSep 19, 2022
Dear Robert, Thank you so much for your support and review! Have a nice day.
Kara
I bought these for my husband and he loves them. He likes how lightweight they are and the way they fit which accentuate his features perfectly. He actually forgot he was wearing them because of how comfortable they are. I did the entire process for him, including picking the glasses that I liked for him, I knew they would look great on him, and I was right. They came a few days ago, and he agrees that they are definitely him, he really likes them. It was incredibly simple to enter the prescription and customer service was amazing. I didn't realize how important the PD number is and I guessed initially because it wasn't on the prescription, then I submitted and paid for the order. Customer service noticed the PD number seemed very off and contacted me to let me know, they also explained why it was soo important to have the right number. They were incredibly helpful and accommodating. His doctor's office only provides information like that in person, and I had to wait almost a week before my husband or I could go get it, and they held the order until I had it. They were easy to get in touch with, I used the chat option, but the text option was my favorite, especially because I was texting the same person which made it easy to provide the PD number as soon as I got it, they responded within minutes and told me they would change it and submit the correct number then submit it so the process could begin. They kept in contact with updates until I received them in the mail, they were amazing. The prices are soo affordable that my husband is considering getting another pair or two because the chance to have options is something that would be exciting for him, and it's a possibility because the prices are actually affordable. He has vision coverage, but despite being great for the medical aspect, it's horrible for the glasses part. Without this site, we wouldn't have been able to afford a pair that he would actually wear, he said he'd rather not see than wear the affordable options at the doctor's office. Thankfully, he has a pair he likes and can see perfectly now. I highly recommend this site. They are affordable, very helpful, incredibly patient (even when I contacted them like 6 times in one day and several more times throughout the entire process), very knowledgeable and easy to understand when explaining things that are not easy to understand which was a huge help when things are wrong (noticing PD number was not correct and telling me instead of letting me buy them and having to return them and buy another pair, something a lot of places would do), if stuck between a few pairs they are willing to offer opinions if asked which one's they like the most making the decision a little easier, flexible and understanding (holding my order for a week until I could get the correct number), purchasing from this site ultimately is one of the best ideas I've had in a while. Both my husband and I highly recommend this site, I know we will be buying from them again.
Reply from GlassesShopSep 19, 2022
Dear Kara, Thank you so much for your support and review! Have a nice day.
Rabbit R.
I have purchased glasses online for years from another company. They no longer could do frames I needed in bifocal (for what ever reason). I looked at other sites and found them confusing! Your site was easy to navigate & order exactly what I wanted. Glasses arrived very promptly and are perfect! Can't thank you enough, I'll be ordering from you again. 😊
Reply from GlassesShopSep 19, 2022
Dear Rabbit, Thank you so much for your support and review! Have a nice day.
Carrie
I ordered a pair of glasses and did not get the reading part just distance. They refunded me points towards a new pair. I just had to pay the difference and shipping. I’m happy with my order and got to keep the distance glasses for driving. Win win. Plus they have great prices for the glasses you get. Long time customer.
Reply from GlassesShopSep 19, 2022
Dear Carrie, Thank you so much for your support and review! Have a nice day.
Randall P.
My wife and I have been purchasing prescription glasses from GlassesShop.com for over two years now. They provide excellent quality products at a reasonable price. This equates to great value. Their web site is very well organized and easy to use.
Reply from GlassesShopSep 19, 2022
Dear Randall, Thank you so much for your support and review! Have a nice day.
Mary S.
Love my new glasses and sunglasses. My only issue was that I paid almost $25 for fast delivery as I needed them for a trip and they didn't come in in time. Overall the selections and ordering process was very easy. Mary Sweeney
Reply from GlassesShopSep 19, 2022
Dear Mary, Thank you so much for your support and review! Have a nice day.
Elias J.
Amazing glasses! Also, great value and solid customer service. I couldn't be happier.
Reply from GlassesShopSep 16, 2022
Dear Elias, Thank you so much for your support and review! Have a nice day.