Homary.comReviews of global.homary.com

Furniture Stores
959 East 3rd Street, Corona, California

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4.5

Excellent

Based on 432 reviews

Homary.com4.5

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About Homary.com

Homary is an international online home improvement and decor platform, connecting millions of consumers with worldwide recognized top manufacturers. We are committed to providing the most exquisite home products in the best quality and the most diversified ranges at affordable prices since 2012.

Homary.com (global.homary.com) has 432 customer reviews on Folks Told, with an average rating of 4.5 out of 5.

Also known as: global.homary.com
Website: global.homary.com
Category: Furniture Stores
Location: Corona, California
Listed on Folks Told: 2026

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Carol H.

Dec 6, 2023

Received Broken Smart Toilet

Received Smart Toilet and it is damaged/broken. Homary is only offering a 10% refund and says return shipping is too expensive and will "eat into their profits". Their 'bottom line profit' is not my problem. I have called numerous times and requested a full refund as per their return policy. I need help with this company who refuses to provide a refund to a damaged/broken/unusable product. Here is their response: After we checked the previous email, we could see that there are some defective parts on item #J021123-US-ALO. The item has been damaged during logistics and transportation, possibly due to a collision or squeeze. As it turns out, we have no control over these incidents. Your order has traveled a long way from the supplier. In addition, international shipping is very time-consuming and laborious. As you could imagine, we only keep a tiny profit on your order, and it's a pretty heavy and complicated procedure if you need to return it. After we check the photos, we could see that the “cracks”, which would not lose its function. For the outlook, we highly appreciate it if you could accept a partial refund, which might help you resolve the problem. Regarding this inconvenience you've experienced, we're wondering if there is any possibility to allow us to compensate a 20% refund to your original payment if you could kindly keep it for use. I DO NOT RECOMMEND EVER PURCHASING FROM THIS COMPANY, EVER. They do not honor their stated return policy, are completely unprofessional and have cheated me out of my money.

Reply from Homary.comApr 20, 2024

Dear valued customer, We appreciate your feedback and the time you've taken to share your experience with us. We understand your concerns and sincerely apologize for any inconvenience caused. Rest assured, your satisfaction is our utmost priority, and we are committed to resolving your issue promptly. To assist you effectively, could you kindly provide us with the corresponding order number? This will enable us to investigate your case thoroughly and provide you with the most suitable solution. Thank you for your patience and understanding. Warm regards, Homary Social Engagement Team"

About Homary.com

Homary.com (global.homary.com) has 432 customer reviews on Folks Told, with an average rating of 4.5 out of 5.

Also known as: global.homary.com
Website: global.homary.com
Category: Furniture Stores
Location: Corona, California
Listed on Folks Told: 2026