Global LimosReviews of globallimos.com

SFO to Napa Mini Bus. to Napa Mini Bus Our SFO to Napa trip in a mini bus was clean, comfortable, and smooth. Driver Jay was friendly, punctual, and very knowledgeable about the Napa wine region. He took us to Robert Mondavi, which we thoroughly enjoyed. Overall, it was a great ride with seamless service. Only small setback was pricing — we went 30 minutes over and were charged an additional $100. Considering we spent over $1,000, it would’ve been nice to receive a complimentary 30 minutes. Still, a very good experience overall.

Party bus service in Rancho Cordova at a short notice. Had fun and Nam was a fun driver. The price was also decent, didn’t like that I had to pay for an extra hour at the end.

We rented a car service from them in London, UK — we flew to LHR from San Francisco. While the driver was about 10 minutes late picking us up, the S class Mercedes was clean with attentive driver who knew about the good travel spots in London before dropping us off to our Central London hotel. …Overall recommend them.

Update: I was contacted recently by another rep from GlobalLimos who gave my complaint the attention I believe was deserved and apologized for not addressing it properly the first time around. Barring any specifics, they made it right on their end and stated their intent to solve the mechanical issues with the vehicle we rented. With those fixes I’m updating my review to reflect my experience with the company. Other than the mechanical issues the driver was quick, safe and on time and the outside of the limo was as clean looking as advertised. Below is my old review. “Rented the 20 person stretch hummer for my wedding on 9/21/19 in San Francisco. I’ll start with the basic version of my night with GlobalLimos. I didn’t receive the amount of time with the limo as outlined in my reservation and the cars stereo system shorted out half way through rental (which the driver tried to blame on us), the only lights in the limo that worked were the floor light and those stopped working once the stereo went out and the ac worked for the first few hours then was apparently “not working” when we had to have our full wedding party 18 people including photographer. They may be cheaper than some other options but when you factor in the issues we had along with the owner David’s decline to offer a portion of my money back to compensate for those inconveniences is enough to write them off completely and I have warned our wedding planner, venue and vendors to tell people to avoid Global Limos. I’ve included a longer detailed review below for those interested to take the plunge with this company. Detailed Review: I initially rented the limo for our wedding on 9-21-19 in San Francisco from 1:30-6:30. I paid the $180 deposit and was told to bring $900 in cash to pay driver remainder of bill plus tip. I left that with our day of coordinator to pay the driver to avoid any headaches being on us (ultimately this was our biggest mistake but I will explain later). The day started without a hitch and the driver arrived a few minutes ahead of time at 1:15. Not requested, but we were ready anyway so the groomsmen and I got in and the driver took us to Palace of Fine Art for photos. Other than not being able to connect our phone right away, apparently there were too many phones in its memory to connect to a new one, the driver was able to hop in back and fix it and things were going great. Driver was safe and responsible and recommended the area we took photos in and looked like things were going our way. Starting at 2:15 things started to unravel. We got back in the hummer and had the driver drop us off back at the venue and wait to pick up the bride and her party. Immediately, once we left the Palace of Fine Arts the Bluetooth stereo system stopped working. We asked the driver if something was wrong with the stereo because the power kept cycling on and off as if there was a bad fuse in it. Clearly agitated, the driver parked the car and went in back again to see what was wrong with it and accused us of being too rough with it. We only touched the power button to confirm Bluetooth, there was nothing to “rough up”. The driver got the stereo back on somehow and got back on the road. However, aa we get down the street the stereo shorted out again and would continue to multiple times until we arrived back at the venue. We gave up after about 10 min with turning it on permanently since we were on a schedule to get back. Fast forward to 4:30. Our ceremony has ended and we are in the middle of taking family photos at the venue. I had my photographer run over to me and tell me the driver told the venue that we only have him for another hour and says he is out at 5:45. We were expecting, and I had an invoice, that said we were rented out until 6:30. After showing him my invoice that said 1:30 to 6:30, he proceeded to take out his phone and show me a text that said 1:30-5:30 which I told him was not my problem and to tell David to get on the phone. The driver makes a phone call to David while the rest of our 17 person wedding party decide to abandon our year-long planned schedule and all run into the limo making us miss photo opportunities with our families some of whom had flown across the country for. After people start getting in the driver tells me not to worry about the time (are you serious?!??? You’ve already ruined our timing and possibly our photos) and he also says the stereo and AC are now not working. Perfect, exactly like we pictured we’d have it. I’m fuming at this point and really hoped that my day of planner didnt pay the driver yet. We rush through our photos and have the driver drop us back off at the venue at 5:45 because at this point my trust in the driver and his word have eroded down to nothing and we were worried about him pulling a fast one and leaving us at our photo spot. I found out when we returned that my wedding planner already paid the driver and I knew, outside of a large verbal altercation, there was no way I would convince him that’s they didn’t live up to their end of the contract. I choose my wedding day over bickering with this guy outside my venue and walked away. I called David on Sep 22nd and my plea for him to be reasonable and refund us a portion of the bill since none of what was promised; a working stereo, ac, interior lights, or most importantly the TIME WE RESERVED. He began to spout some nonsense about how the driver showed up 45 min early and left later than reserved and that our wedding planner told him multiple times that we would be done at 5:30. I know this is B.S. since we have multiple written and digital schedules along with THE INVOICE THEY SENT ME that has our limo out time as 6:30. He also said we weren’t charged for transporting the vehicle to us which apparently other companies charge for and that should make up for the fact that his limo is not as advertised. After telling him I reserved online and paid exactly what was outlined in the invoice which makes no mention of these so called “discounts” he said he would call the driver and see if there’s anything he could do. I told him I would wait to hear from him before I wrote my review but instead I received no call and a link to leave a review. So here’s your review David. 👎🏽👎🏽 At the end of the day there are plenty of limo companies in the Bay Area with similar vehicles and most likely better customer service. The price does not excuse the blatant false promotion of the vehicles in their fleet. I’m posting this review on every possible online platform that I can find that deals with Bay Area based weddings and I have already told our families and friends; who are heavily Bay-Area based, to avoid Global Limos like the plague. When it comes to your day don’t deal with these clowns. There are plenty of reputable limo businesses that work in the Bay Area. I feel obligated to warn you that this is not one of them.”

Our rental was a Mercedes Sprinter for SFO to Berkeley. The vehicle was new, very comfortable. The only think that lacked a little was it took us 10 minutes to locate the driver at the airport, that could also be because of the airport parking issues. Our ride to Berkeley was comfortable and fun.