Bad
Based on 252 reviews
GLS Canada1.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At GLS Canada, we connect people and businesses across the country. From parcel and freight delivery to warehousing and logistics, we provide dependable shipping solutions that support growing businesses nationwide. You can count on GLS Canada to deliver with care and consistency..Chez GLS Canada, nous connectons les gens et les entreprises d’un bout à l’autre du pays. Que ce soit pour la livraison de colis ou de fret, l’entreposage ou les solutions logistiques, nous offrons des services fiables qui accompagnent la croissance des entreprises canadiennes. Avec GLS Canada, vos envois arrivent en toute sécurité et à temps.
GLS Canada (gls-canada.com) has 252 customer reviews on Folks Told, with an average rating of 1.1 out of 5.
Showing 242 reviews with 1 star · Clear filters
Angela E.
They are a horrible company to deal with, They loose your items and to get a hold of anyone is impossible, when you finally do get ahold of someone after sitting on hold for a hour, they say they will look into it and have someone contact you but they don’t get back to you. Looking at all the terrible reviews I am shocked that companies still use this courier.
chloe B.
I has a lazy ass driver man. I ordered 5 bags of cat litter because they were on sale and I didn't want to lug it up 3 flight of stairs. Apparently neither did he but that's his job. He asked for my help, it wasn't even that heavy. I can see if it required two people to lift the box but it didn't. I begrudgingly helped.
Sam G.
Pire compagnie de livraison. Ils ont perdu mon colis(pas scanné au ramassage). Sa fait 3 fois que je les appelle et a chaque fois ils me disent qu’ils ont pas d’informations et qu’ils vont me rappeler dans 24-48h mais me rappelle jamais. 3 semaines après avoir commandé mon article (a 1000$) , toujours aucune nouvelles comme si le colis n’existerait pas.
Nancy C.
Pire service à la clientèle. Plus de 2h en attente. Impossible de parler à quelqu'un ou de les joindre par courriel. L'adresse de livraison indiquée est correcte et il y a des exceptions sans précision additionnelle jour après jours.
DOROTHEE L.
Quel service médiocre !! Un gros zéro pour l’ensemble de son œuvre: réception, transport et service à la clientèle! Plus JAMAIS je ne ferai affaire avec cette entreprise…. JAMAIS!!
olivier dutil S.
Just don’t use !
Craig H.
Decided to deliver my package to a different address. Then once I gave correct they have just ignored me, will not answer emails, same ignored calls.
Adrenaline I.
🚨 GLS LOST A $5000 SHIPMENT – THIS IS HOW THEY "RESOLVE" IT 🚨 After over 60 days of waiting, chasing, and receiving zero explanation, GLS has officially lost a 4' x 8' shipment worth over $5000. Their response? 👉 A $100 payout 👉 A refund of $184.03 shipping fees 👉 And a cold shoulder, hiding behind the excuse that I didn’t purchase "extra insurance" So let me get this straight — if I don’t buy extra insurance, GLS believes that gives their carriers a free pass to mishandle, lose, or destroy my shipment with no accountability? Where is the basic responsibility to safely transport a package you were paid to deliver? GLS's handling of this has been nothing short of disgraceful. No communication. No ownership. No answers. Just a weak settlement and an attitude that screams, "Not our problem." If this is how they treat their customers, I strongly urge anyone using GLS to think twice — especially if you're shipping high-value items. Because once it’s gone, they walk away. I’m sharing this publicly because silence lets companies like this keep operating without consequence. If this has happened to you too — speak up. It's time GLS is held accountable.
