GO360BOOTHReviews of go360booth.com

Reply from GO360BOOTHNov 8, 2023

Thank you so much for your kind words! 🌟 We take great pride in our commitment to exceptional customer service and always putting our customers' needs first. Your satisfaction and positive feedback mean the world to us. If you ever have more questions or require further assistance, please don't hesitate to reach out. We're here to serve you and ensure your experience with Go360Booth remains outstanding! 😊👏

Reply from GO360BOOTHOct 10, 2023

Thank you very much for choosing our product and sharing your delightful shopping experience! We are thrilled to hear that your order arrived promptly and that everything met the description provided online. We continuously strive to ensure that our products and services meet our customers' expectations, so your feedback is highly valuable to us. Our team is constantly working on improving our services to ensure that every customer receives the best experience possible. If you have any further suggestions or questions, please do not hesitate to contact us. We are more than willing to hear your input and assist you further. Once again, thank you for your support and feedback! We look forward to providing you with more quality products and services in the future. Wishing you a wonderful day!

Reply from GO360BOOTHAug 28, 2023

We truly appreciate your kind words about our customer service, and we're thrilled to hear that Melody has been providing you with responsive and helpful assistance. It's our goal to ensure that every customer has a positive and smooth experience from start to finish. We're glad to hear that you've received your mailing tracking number promptly after your purchase. While we understand that you're eagerly awaiting your product, please keep in mind that shipping times may vary based on factors beyond our control. However, rest assured that we're doing everything we can to get your product to you as quickly as possible. Thank you for your trust in our company. We're excited to have the opportunity to serve you again in the future. If you have any further questions or need assistance, feel free to reach out to us.

Reply from GO360BOOTHAug 28, 2023

Thank you for taking the time to share your experience with us. We're delighted to hear that you've had positive interactions with our team at GO360BOOTH. We strive to provide exceptional customer service and create a positive experience for every customer. Regarding the status of your product, we apologize for any delay you may have experienced. Shipping times can vary depending on various factors, but rest assured, we're working diligently to ensure your product reaches you as soon as possible. Your recommendation means a lot to us, and we look forward to your future review once you receive the product. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We're here to assist you every step of the way. Thank you again for choosing GO360BOOTH. We appreciate your support and patience.

Reply from GO360BOOTHJul 19, 2023

Thank you for taking the time to share your experience with us! We're thrilled to hear that you've had a positive interaction with Zoey, our dedicated team member. Zoey takes great pride in providing excellent customer service, and we're delighted to know that he has been helpful and prompt in addressing your questions throughout the process. We understand that timely and informative responses are crucial, and we're glad to hear that Zoey has been attentive to your needs. Rest assured that we are working diligently to ensure your items are delivered to you as soon as possible. If you have any further questions or need any assistance, please don't hesitate to reach out to Zoey or our customer service team. We truly appreciate your kind words and the opportunity to serve you. We're committed to providing a pleasant and smooth experience for our customers, and we look forward to delivering your items to you soon. Thank you for choosing us as your provider, and we hope to have the chance to assist you again in the future!

Reply from GO360BOOTHJun 24, 2023

Hi Katrina,  Thanks for your review. And feel very sorry that you are not satisfied with us.  GO360BOOTH.COM is an international company. We have warehouses in the USA(CA, NJ, TX, LA), Europe(Poland and Spain), and Shenzhen, China. And the factory in Shenzhen China. The price you see on our website is include shipping to your address in the United States no matter which warehouses it is shipped from or shipped from our factory to you directly.  And, yes, we provide free logo design. And is ok to provide you with a free printed logo if you are ok to wait for some extra time. Since: 1. Our finished product stocks only standard products. The customized goods must be shipped from our factory to you. 2. It takes time for us to design your own logo after you place the order. 3. It takes time for us to print the logo out, and stick it on the platform. 4. After that, we will need time to retest the machine with no problem before packing it up again.  The one you ordered is out of stock in our USA warehouse when you ordered. And you told us that you are in urgent need, and do not have extra time to wait for the logo. So we shipped it from our factory warehouse to you directly. And confirmed it with you on the phone.  If you still need us to ship a customized logo separately, you can order one logo separately from our website. LOGO design is free with your 360 photo booth order. Separate LOGO Order LINK: https://go360booth.com/collections/360- photo-booth-accessories/products/360-photo-booth-logo  Our salesman Rebecca is contacting you, plz, kindly let her know your decision. We will arrange your order in priority if you are in need to order a new logo now.  Thanks a lot.

Reply from GO360BOOTHJun 9, 2023

Thank you for taking the time to share your feedback on Trustpilot. We are thrilled to hear that you had a positive experience with our services at GO360BOOTH. We understand the importance of keeping our customers informed every step of the way, and we're glad to know that our calls and text messages helped put you at ease regarding your order. It's always our goal to provide excellent customer service and ensure a smooth and satisfactory purchasing experience. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We'll be more than happy to help. Thank you once again for choosing GO360BOOTH. We look forward to serving you again in the future!