Carolyn
Disappointed
First time ordering a wig from Godiva's Secret Wigs. However, I have been watching the videos for 6 months before deciding to try one of the wigs. I ordered Dawn in medium color Ginger Brown. I was suprised in the subpar packing. Arrived in a cardboard USPS mailing box and the outside of the box felt slightly damp. Inside the box was the wig in a plastic bag. No hair net over the wig. I shook out the wig per instructions and placed on my head. Way too much hair on top of this wig. Looked nothing like the pictures in the videos. No layering through the top and the hair felt rough and greasy. I tried to finger style and a greasy residue was left on my hands. The color was pretty which is the only positive I can give. Also, the Velcro adjustment tabs inside the wig looked like this wig was tried on many times or worn and returned. I was very shocked at the poor quality of this wig and am returning immediately.
Reply from Godiva's Secret WigsMay 16, 2023
Hi Carolyn, I'm sorry your experience with your wig was not as you had hoped for. I would love for you to give us another chance; I really would like to help. I just sent you an email and left a voicemail for you. Thank you.


