Average
Based on 551 reviews
godmerch.com3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome, we are happy to have you!We are GODMerch, a clothing brand. We have been working in the e-commerce field for 7 years especially for personalized products for family and pets. We have a team of artists with the ability to draw high quality graphics, a strong customer service team that can handle tens of thousands of orders per day. We always put the customer experience first which is the guideline for all employees of our company. The happiness of our customers is our pleasure. After many years of researching on thousand of designs, understanding the need of customers, we are confident that we can create the most beautiful and eye-catching products in the market, definitely a must in holidays like Mother's Day, Father's Day, Christmas and other major holidays of the year.At GODMerch we believe that personalization is the most powerful way to express your love to your beloved one.
godmerch.com (godmerch.com) has 551 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 112 reviews with 1 star · Clear filters
Wendy C.
I will not ever purchase anything from this company again. The product doesn't look close to what is pictured on their website. Very cheap looking, I feel I need to apologize to my coworker when I give her the ornament. I had to send at least 6 emails before I heard anything back. The delivery time is ridiculous. I was so excited to get both ornaments I ordered but now am sorry I even ordered them.
Sierra D.
loved the sweatshirt design. However, they sent me the wrong size. Initially I got a prompt response back asking for a picture to confirm the issue, which I sent them . After that they have been ghosting me. I have sent several emails with no response back . Very disappointed with the customer service
Gary S.
Seems to be a scam to me. Order a sweatshirt and then a day later an email my order has shipped. However USPS only says they have printed a label and awaiting receipt of the product to ship. I have sent emails to them for a week and no response and they have no phone. Their website says my order has shipped and been received.
Reply from godmerch.comDec 22, 2023
Dear Gary Sievers, After reviewing your order details, we have confirmed that your package was delivered in or at the mailbox on December 14th. Kindly let us know if you haven't received the package and we'll be glad to assist further.
Susan S.
I received a portion of my order, two out of seven items ordered in the amount of $214.87. I received two long sleeve shirts totaling approximately $45.00. These were delivered by USPS on December 1st. I have e-mailed godmerch.com a total of 7 times in the last six days, but have gotten NO RESPONSE from anyone with that company. Their website shows all items were delivered, but the package was only 7" x 9". No way could everything have fit in that small package. I do not understand how they can stay in business with such poor customer service. I want the other five items I ordered, order #GM84029 or a refund. These were Christmas presents, and I don't have them to give to my loved ones. They have no phone number. As much as I liked their inventory, I will never order from them again!!!
Reply from godmerch.comDec 10, 2023
Hi Susan Spurgeon, Your order was shipped in two separate packages, and the second one arrived on December 8th. If you have not received your package or if you have any further inquiries, please let us know. We apologize for any inconvenience.
Paige W.
Ordered two shirts and received an email saying that it shipped with a tracking number, a week and a half later USPS says they are still waiting for the item. Emailed customer service 3 times and no response. Pretty sure at this point it’s a scam but not certain. There is no phone number to call and no one to reply so just mad at this point. At least I can dispute the transaction and get my money back!
Reply from godmerch.comDec 16, 2023
Dear Paige West, We're sorry for keeping you waiting, and we have received your confirmation that the item was received. We appreciate your understanding and patience during this challenging time.
Mary
Ordered 3 shirts. Website and USPS say items were delivered. I received 1 item only. Have emailed them 4 times to find out about the rest of my order resulting in no response. Appears to be a scam merchant.
Reply from godmerch.comJan 2, 2024
Dear Mary, Your order was shipped in separate shipments, and all the items were delivered. We apologize for any inconvenience.
Gail H.
I ordered 2 shirts and only received one! I have emailed daily with no response 🤬
Reply from godmerch.comDec 10, 2023
Hi Gail Hobbs, We sincerely apologize for the delayed response. After reviewing your order details, we have confirmed that your second package was delivered a few days after the first one. If you have not received your package or if you have any further inquiries, please do not hesitate to reach out to us. We greatly appreciate your patience.
Cindy
Received my ornament, certainly not worth the money. I was so looking forward to giving as gifts, now I'm embarassed to give them. So sorry I ordered and paid too much money for a cheap product.
