Excellent
Based on 56 reviews
Gojiberry4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GOJIBERRY is a baby carrier brand recognized for its patented design, high-quality materials, and thoughtful construction. Each carrier features a soft structured design that provides a secure, supportive fit while remaining comfortable to wear.GOJIBERRY carriers support both front and back carry and include removable covers designed to support hygiene and help maintain a clean, polished appearance over time. Attention to detail and careful material selection give GOJIBERRY carriers an elevated, well-made look without compromising comfort or practicality.GOJIBERRY was featured in TIME Best Inventions 2025 for its innovative approach to baby carrier design.
Gojiberry (gojiberry.us) has 56 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
56 approved reviews, newest moderated first
Brittanie M.
I ordered my Gojiberry carrier and had an issue with my order. I contacted customer service and they responded very quickly and helped me resolve my issue. On top of that, the quality of the carrier is very good! I love that you can switch out the covers for each season or just to match what you are wearing. I highly recommend!!
Emma
I haven’t gotten to use the carrier out yet since I haven’t perfected the fit, but the process was great, and quality/ quantity for price was perfect. I got this while I could get a free extra cover & diaper bag, which is honestly a great deal (especially for my reflux baby!). Customer service was amazing and quick as well!
Jazmine
I’m leaving a 4-star review to be fair and transparent about my experience with GojiBerry. I placed a duplicate order solely to change my payment method and contacted customer service as soon as I noticed. The duplicate order was returned as soon as shipping label was received. I expected a straightforward resolution, a full exchanged refund. but the communication process was slower and more difficult than anticipated. What was frustrating was that nearly $30 was deducted from my refund for shipping and transaction fees that were not clearly communicated. While I understand return policies exist, clear and prompt communication via chat or email would have prevented confusion and frustration. Additionally, during the resolution process, details concerning my urgency to fix the mistake on my end was brought to my attention and I graciously took responsibility for my rush and even denied the 50% split loss of the remaining refund they offered. I planned to just leave it at that and still leave a positive review. Finally, I then was informed that a full refund would be completed after I left a review. Though this may look like review manipulation, I am extremely grateful that they had a change of mind, and went the extra mile to make me feel like a valued customer and I am truly grateful for that. I am an honest and fair lady , always leaving reviews with transparency. That said, I am currently waiting for the company to stand by their final decision to refund the remaining refund amount. Because of their positive change of mind after taking responsibility on my end, I look forward to Gojiberry honoring their commitment to treat me as a valued customer. The product itself is well made and beautiful. I will recommend this carrier to all my friends and followers online. I believe this experience could be improved with more prompt communication and clearer upfront explanations of return-related costs. At the end of the day, this is a Great company who is doing their best! You should definitely place your order today to get your Gojiberry Carrier :)
Allie
After 3 babies, I am so thankful to have found this baby carrier - it’s genius. I don’t ever have to wait for the full carrier to be washed since it comes with removable covers. It’s brilliant. Great customer service, too!
Tasha R.
I love my gojiberry carrier! As a babywearing educator I love that they are committed to safety and comfort of both the wearer and the baby. Their carrier is one of the most used in my personal stash. It’s well made and very size inclusive. I also love being able to support a local carrier brand!
Amanda C.
I’m a big baby carrier/baby wearing mama and this is SO comfortable. You can literally wear this however you desire. I love the versatile and the changing covers. Also cute and stylish which is also a plus! Worth every penny!
Sarah S.
I absolutely LOVE my Gojiberry carrier! My baby is usually picky about carriers but she loves it too! I work on my feet a lot as a florist and almost always have my baby with me. Having a carrier that she loves and is comfortable in allows me to get so much work done!
Anna A.
I love our Gojiberry Baby Carrier. It's soft, strongly structured and my baby loves being in it too. I really appreciate the option to change out the cover when it gets dirty and am seriously obsessed with how high quality the different covers are (I have 2 different ones). The carrier sits very comfortably for me and I haven't been sore wearing it even for multiple hours at a time. Highly recommend!!
