goLanceReviews of golance.com

They charge me $2 fee to withdraw my money, and an additional comission of 7+% of my earnings, I don't remember Golance working 7+% of my shift, that cost should be assumed by the one hiring, not by the freelancer. I'm only using it because my employer uses it for freelancers, I wish I was in payroll directly instead of having to use GoLance.

The company itself is big scam. I have a very bad experience with them. The support is also very unresponsive and rude! They never help, they also steal the money from users accounts. If you ask about your money, your most likely going to be blocked! They should end up in jail!

The deductions here are huge. It’s ridiculous. They take 5% off the payment, and at that point there’s another deduction when transferring the money from Golance to my bank account, Payoneer, or Binance. To top it off, they blocked my account without giving me any details. My contract ended, and they just blocked it, so I didn’t even get my last payment. This platform is a mess. Haha, this platform is really something else.

There's basically no work on this platform, it's dead. I only use this platform because my company uses it to track our work time and productivity, and we get paid through it. But for some reason, golance cutd a whopping 8% of pur paychecks just for the nothing they provide, and by the way, the company already pays them for their services. On top of that, they keep changing things around and I had to contact support each tome to exteact payslips, just because they feel like changing things around. Horrible horrible service, I wouldn't even think lf using it if it wasn't our company forcing us to. If you're a freelancer trying tl find work, just use other reputable platforms, there is absolutely zero work on this website. The job I found was not through this platform.

So I'm a client looking to hire freelancers. I posted a couple of hiring ads & 90% of these freelancers just ignore the hiring ad & then spam a generic cover letter ignoring my needs & questions. Unfortunately a good 75% of the online freelance space, but it seems worse on golance. During this time I got sick (still am sick in fact) & the next thing I know, I'm locked out of my account. I managed to somehow get their evil AI bot to get me a ticket opened & asked what was going on. golance pretty much accused me of whatever they accused me of, their exact words were "Your account was flagged due to suspicious activity. Our department of Risk & Compliance has banned you from our platform due to not verifying via Persona." No clue what Persona is, nor did they explain what it was. They didn't ask me ANY questions, didn't even want to hear my side of the story about anything & just closed the ticket. WOW They just cost freelancers potential work & me being able to hire freelancers. I guess there's soooo much work out there for freelancers these days (we know there's not), they don't care if they just cost them jobs. As a client, I don't recommend this unprofessional RUSH TO JUDGE company. Any company that doesn't actually TALK to their customers isn't a company anyone should want to deal with. That's the problem with some online companies, they are full of fear, they accuse human beings of things that aren't true, & they don't even have the intelligence & respect to talk things out. SMH

The company I was working for on this platform paid me on Tuesday, it is now Thursday and I am still not paid. I contacted their support yesterday and they said it was so-called “under review”, and sent me a bunch of links saying it could take up to 5 business days to be paid, which means I might have to wait until the middle of next week to get my money. This is completely unacceptable! I am completely unsatisfied with this platform, and even though I know they are using a third-party processor, this processor should not have the right to make people wait so long to get paid. The decision to use this processor ultimately leads back to GoLance, so they are directly responsible for this situation. I would not recommend this platform in any way.

BIG SCAM! They have stolen, almost 60 000 USD! I have reported the fraud in my country, but police was too lazy, and canceled the investigation, when the company owner said he refunded my money to my partner, however he never provided the proof! My partner also says he never received the money. The company kept telling lies! With my every question, the people from support kept blocking me on telegram! Now I am reporting the company to BBB and also Delaware Government in United States, I bet they will want to take a closer look at this company and it will be much easier from their country to find justice. Stay Away From Them! I am making update to the answer from the golance owner to my review, if there was anyone unethical, that was him! He has stolen all our money. There was cash in my account that I tried to withdraw, but they mistaken my address and bank rejected the incoming transfer, and the cash has never been refunded to my partner! Also I started the poIice investigation, the owner never provided any evidence of the cash refunded. My partner has lost his cash as well! The owner of the company has stolen all the funds! I can easily provide all evidence!

My First Experience is so bad. I don't want to say more just for clarification (not good) Disappointed