Excellent
Based on 514 reviews
Golden Bird Jewels4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Golden Bird Jewels specializes in beautifully handcrafted moissanite engagement rings, lab-grown diamond rings, and custom fine jewelry. With a deep commitment to ethical sourcing, superior craftsmanship, and exceptional customer service, we create pieces that help you celebrate life’s most meaningful moments, from birthdays and anniversaries to engagements to gifts.Whether you’re selecting from our stunning collection of moissanite and lab-created diamond jewelry or designing your own unique piece with loose moissanite or gemstones, Golden Bird Jewels is here to bring your vision to life.We proudly offer worldwide shipping and a personalized experience, so your journey to the perfect piece of jewelry starts right here with a smile.
Golden Bird Jewels (goldenbirdjewels.com) has 514 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
514 approved reviews, newest moderated first
Kerryn
Great communication, beautiful cross pendant! Very responsive and happy to discuss all questions and options
Reply from Golden Bird JewelsJan 16, 2026
Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed the communication process and are happy with your cross pendant. Your trust means a lot to us, and we look forward to creating something beautiful for you again in the future.
Kristen B.
The customer service i have received has been amazing. Very responsive and accommodating.
Reply from Golden Bird JewelsJan 16, 2026
We really appreciate you taking the time to share this! It’s wonderful to know our team was able to support you every step of the way. Thank you for trusting us we’d be delighted to work with you again and create something special for you in the future.
Lauren
I bought a 3ct OEC round colorless Moissanite diamond ring set in an 8 mini claw prong, all 935 Argentium Silver solitaire setting, with a 2.2mm thick band and it turned out gorgeous! Golden Bird was excellent to work with and emailed me every step of the way with the CAD and videos of my 3ct Moissanite diamond and final product.
Reply from Golden Bird JewelsJan 9, 2026
Thank you so much for your kind feedback! We’re truly happy to know you’re loving your ring and that the final result exceeded your expectations. It’s wonderful to hear that our communication and step-by-step updates helped make the process smooth and enjoyable for you. Our team always aims to ensure every detail feels just right, from design to the finished piece. We sincerely appreciate your trust in Golden Bird and your thoughtful review. We’d be delighted to create something special for you again in the future! ✨💛
Anne R.
My ring is absolutely gorgeous. I was so impressed with the final product and how Vijay and his team answered all of my questions and sent me regular updates about the ring. I even received a video of it for final approval. I have ordered custom jewelry in the past, and this was by far my favorite piece. Will be a repeat customer!
Reply from Golden Bird JewelsJan 9, 2026
Thank you so much for your wonderful words! We’re truly thrilled to hear how much you love your ring it means a lot to us knowing it turned out to be your favorite custom piece 💍✨Our entire team sincerely appreciate your trust and kind recognition. We’re glad the updates and final video helped make the process smooth and reassuring for you. Creating something special and personal is always our goal, and feedback like yours makes it all worthwhile. Thank you again for choosing us. We’d absolutely love to create something beautiful for you again in the future! 💛
Staci S.
The ring I ordered is STUNNING! It looks just like the picture, if not better! However, what really stood out about this purchase was the absolutely impeccable customer service! There were regular check-ins about the progress of my piece, and the emails were personal, not automated BS. The rep was kind, funny, and even took the time to wish me Merry Christmas. I couldn’t recommend this company more!
Reply from Golden Bird JewelsJan 4, 2026
Thank you so much for this incredibly kind and thoughtful review! We’re truly thrilled to hear that your ring exceeded your expectations and that it’s just as stunning in person.What means even more to us is your appreciation for the customer service. We genuinely believe every piece has a story, and keeping things personal, warm, and human throughout the journey is very important to us so your words really made our day. Thank you for trusting us and for taking the time to share your experience. We’d love to create something beautiful for you again in the future! 💍💖
Tevin S.
First time purchasing something so important to me like an engagement ring. They gave me constant communication and showed me the final result. I appreciate everything that helped make my proposal perfect I love the communication from start to finish to delivery and they checked up on me afterwards
Reply from Golden Bird JewelsJan 1, 2026
Thank you so much for sharing your experience with us. We truly appreciate your trust in choosing us for something so meaningful and important. We’re glad we could support you with constant communication, share the final result with you, and be there from start to finish including after delivery. Knowing we could help make your proposal perfect means the world to us. Congratulations on this beautiful milestone, and we wish you a lifetime filled with love and happiness. We’d love to create something special for you again in the future.🩷
Preyz
I ordered a ring which came out looking incredible, shipping was fast, communication with their team was really well done, and the overall outcome was amazing, id honestly recommend them to anyone looking for unique and high quality jewerly!
Reply from Golden Bird JewelsJan 1, 2026
Thank you so much for this wonderful review! We’re truly delighted to hear that you loved how the ring turned out and that the shipping, communication, and overall experience met your expectations.It means a lot to us that you’d recommend our work to others looking for something unique and high quality your kind words really motivate our entire team. We’d love to create something beautiful for you again in the future, whenever the moment feels right.🩷
PhoenixClaw
They were willing to attend to our requests about ring specifications and allowed us to change the alloy of the ring when the alloy of gold we originally chose didn't look as expected (for an additional charge of course). They updated us throughout the process with pictures and videos and didn't send the rings until we were 100% satisfied. The product arrived within the expected time frame.
Reply from Golden Bird JewelsDec 30, 2025
Thank you so much for sharing your experience with us :) We’re really glad we could accommodate your requests and make adjustments so the ring turned out exactly as you envisioned. Your satisfaction is always our top priority, so it means a lot to hear that the updates, visuals, and timing all met your expectations. Thank you for trusting us with something so special we’d love to create something beautiful for you again in the future ✨
