Reply from Gold Pro, LLCMay 12, 2022
I called them to let them know package was shipping twice , and once again this evening . Their package has shipped , as they know as they’ve been added to the shipping updates , however I shouldn’t have shipped as I wasn’t and still haven’t beeen able to reach them . I don’t normally allow shipments prior to reaching customers , however I let theirs go through , also we are in line with the contract they have and had prior to payment. They are right about a large sum of money, we can decide to ship extremely fast, or extremely safe. I own the firm so I chose to pick safetly . People wonder what’s wrong with the country, it’s events like this. It’s people passing judgment instead of giving people the benefit of the doubt. I apologize if you watch Fox News too often or Cnn too often ,so you think that everybody is out there to get you, however that’s not the truth. The truth is there’s more good than bad, and we followed every step of the protocol. There were a few instances with FedEx where they were some issues with other shipments, not y’all’s , but that slowed down shipping dramatically , however even with those if you look at your invoice we were within our timeframe. I have no excuses as there’s nothing that we have done wrong or that we could’ve done to make things be shipped safer. I hate you feel the way you do but that’s why we have on our homepage that not everyone is a good fit for us . I wish you all the very best in the future.
