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GoldStar Trust Company Reviews | Read Customer Reviews of goldstartrust.com

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Money & Insurance
Investments & Wealth
GoldStar Trust Company

GoldStar Trust CompanyReviews of goldstartrust.com

Investments & Wealth
701 S Taylor, LB110, Amarillo, Texas

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4.4

Great

Based on 795 reviews

GoldStar Trust Company4.4

Reviews795 About Contact

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Rating breakdown

5 star77%
4 star8%
3 star3%
2 star3%
1 star10%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About GoldStar Trust Company

Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.

GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Folks Told, with an average rating of 4.4 out of 5.

Also known as: goldstartrust.com
Website: goldstartrust.com
Category: Investments & Wealth
Location: Amarillo, Texas
Listed on Folks Told: 2026

Contact & location

(800) 486-6888
goldstartrust.com
info@goldstartrust.com
701 S Taylor, LB110Amarillo, TX 79101

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 87% of reviews.
Most recent review: October 2026.

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GoldStar Trust Company reviews

795 approved reviews, newest moderated first

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customer
Nov 14, 2023
The people who helped me through the…
The people who helped me through the process were awesome!
Reply from GoldStar Trust CompanyNov 17, 2023
Super! Thank you for the review.
Report
Barry
Nov 13, 2023
Quick response
Quick response! I have tried another well known competitor and it took over one month to get this far. Needless to say, I ended any further actions with them. I could not accept such lack of communication in a relationship going forward. Goldstar rocks!
Reply from GoldStar Trust CompanyNov 17, 2023
Great news! Thank you for the review!
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Scott D.
Nov 10, 2023
Prompt courteous communication
Prompt courteous communication. Straight to the point without shoving it down my throat Easy to understand terms.
Reply from GoldStar Trust CompanyNov 17, 2023
Great! Thank you for the review!
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Vern
Nov 9, 2023
helpful and polite
helpful and polite thank you
Reply from GoldStar Trust CompanyNov 17, 2023
Thank you for the review!
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Amy A.
Nov 8, 2023
I liked the prompt manner in which my…
I liked the prompt manner in which my transaction was processed and the info. passed along to me via e-mail. I was kept informed every step of the process.
Reply from GoldStar Trust CompanyNov 9, 2023
Super! Thank you for the review.
Report
LBHammond
Nov 8, 2023
Account executive & assistance
Well informed account executive (Cheryl) about precious metals, current market status & forces, IRA features, etc. Offered 8% discount on setting up account, helpful in choosing diverse set of coin denominations for maximum flexibility.
Reply from GoldStar Trust CompanyNov 9, 2023
Thank you for the review!
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Steve D.
Nov 8, 2023
Easy Set Up!
Easy Set Up!
Reply from GoldStar Trust CompanyNov 9, 2023
Awesome! Thank you for the review.
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Michael S.
Nov 3, 2023
Mishandled Asset Transfer
My transfer request ended up at some random UBS branch in San Antonio which delayed the planned asset transfer to fund my capital call at an inconvenient time when I was traveling.
Reply from GoldStar Trust CompanyNov 7, 2023
A member of management will be reaching out to you. Thank you for the review.
Report

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