Great
Based on 795 reviews
GoldStar Trust Company4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
Shawn L. , C.
The folks at GoldStar have been very helpful. It is concerning moving money at any time, but I know it was necessary, and they helped me complete the process seamlessly.
Reply from GoldStar Trust CompanyOct 23, 2023
Thank you for the feedback.
Keith, from W.
In a uncertain volatile economy which we live in I was seeking professional honest advice in Gold,Silver,and precious metals ..Gold Star did just that..the name says it all..Gold Star Trust!..U can DEFINITELY trust in them and there name says it all!
Reply from GoldStar Trust CompanyOct 23, 2023
Excellent! Thank you for the review.
Rose B.
Communication was awesome and I feel very confident in this company to handle my investment. Also love that they are in Texas!
Reply from GoldStar Trust CompanyOct 23, 2023
Communication to our clients is a priority! Thank you for the feedback.
Benita B.
The people who work at Goldstar Trust are excellent in the way they care about your needs and work to the best of their ability to help you get your business completed. I highly recommend them!
Reply from GoldStar Trust CompanyOct 23, 2023
We love the feedback! Thank you.
Deborah
Transfer was finally completed so I’m very happy! Thank you
Reply from GoldStar Trust CompanyOct 23, 2023
Thank you so much for the review!
Arlene
Can't get ahold of anyone after my funds where transferred. Calling their 800-486-6888 customer service number I have waited multiple times on hold for 20+ min. listening to elevator music and regardless of which "option" I pick (press 2, 3, 4) no one picks up. I need to make a change to my account and can't get through... does not instill confidence that I will be able to access funds when I need them.
Paul E V.
Excellent agent/rep support to set up account and transfer of funds.
Reply from GoldStar Trust CompanyOct 23, 2023
Thank you for providing feedback!
customer
Customer service was excellent. Lu Ramos - Super helpful - Great! Roger Barragan - Awesome! Chris Coppinger - Excellent! Wonderful team and wonderful people! Thank you all for the great customer service. Jun Pascual
Reply from GoldStar Trust CompanyOct 17, 2023
Thank you for the review!
