Great
Based on 795 reviews
GoldStar Trust Company4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
Reyna Q.
The representatives were patient and tried to explain how easy the transfer would be. It was easy.
Reply from GoldStar Trust CompanyNov 2, 2022
Thank you for the review! We appreciate you.
Larry R.
Even though my transfer from another firm took much longer than expected, (the fault of the other company), every time I spoke to Gold Star on the phone they were always helpful and understanding. Glad my precious metals are now stored in Texas.
Reply from GoldStar Trust CompanyNov 2, 2022
Thank you for the 5 stars! We appreciate you.
Anita W.
The service was so easy. GoldStar handled my IRA transfer so quickly. Once I signed the forms it was done in just a few days.
Reply from GoldStar Trust CompanyNov 2, 2022
Thank you for the 5 stars! We appreciate your review.
Margaret
The reps kept me informed during the whole process
Reply from GoldStar Trust CompanyNov 2, 2022
Thank you! Please let us know if you need anything additional.
Joy R.
Great customer service. Help was there when I had questions. Would definitely recommend GoldStar to friends. Only issue was the extended time I had to wait to get a representative on the phone.
Reply from GoldStar Trust CompanyNov 2, 2022
Thank you for the 5 stars! We appreciate you.
customer
Very easy transition and professional.
Reply from GoldStar Trust CompanyNov 2, 2022
Thank you! We appreciate you taking the time to complete the review.
Melissa B.
Customer service is professional, kind and always answers my many questions without attitude.
Reply from GoldStar Trust CompanyNov 2, 2022
Thank you for the 5 stars! Look forward to servicing your account.
Amy D.
Fast response and help over the phone. Ease of following documentation.
Reply from GoldStar Trust CompanyNov 2, 2022
Thank you for the 5 stars! We appreciate you.
