GoodBuy GearReviews of goodbuygear.com

I love buying stuff from the good by gear. If you have any doubts like I did before you can rest assure their open box items are like new.

Great selection of products. Accurate listing. Good quality and fast delivery.

I was sent the wrong items. They made it easy to make a claim and return. I was very disappointed in the mistake but they made it up with their great customer service. I will continue to buy from them.

FedEx failed to scan the package and it’s gone missing. GoodBuy Gear has offered to refund the order, but it’s still a disappointing outcome after waiting for 2 weeks.

Please with the products I ordered. I ordered open box and all products were in great condition. Only one of the products I got was missing the charger and although it said only open box there was sign of usage. It was the mom cozy portable water and milk warmer. I paid for the returns so I returned this item. But all other items were perfect and I saved !

GoodBuy Gear loves to brag about its “strict safety & quality-check inspection.” Here’s what that inspection is worth: a high chair shipped to me missing the parts needed to put it together. My Skip Hop EON 4-in-1 High Chair was a gift bought from GoodBuy Gear while I was pregnant. Like any expecting parent, I didn’t assemble a high chair for a baby who wasn’t born yet. When the day finally came to use it, I opened the box and found it incomplete. It’s not damaged or worn. It’s just missing pieces that should have been caught by the “baby gear experts” they say inspect every item. I contacted them three times. I didn’t ask for a refund. I asked for the missing parts, store credit, or even just a supervisor to look at my case. What I got back was the same canned response every time: past 14 days, not our problem. Not one of my requests was acknowledged. When I pointed out that their own inspection failed, they replied that they “absolutely stand behind” their inspections. Clearly not. The worst part is that their whole pitch is sustainability and keeping baby gear out of landfills. Their own manufacturer won’t sell replacement parts, so this high chair is now headed for exactly that, all because GoodBuy Gear would rather hide behind fine print than fix its own mistake. Their 14-day window is a convenient trap for a business that sells baby gear, because so much of it is bought ahead of time and not opened for months. They know that. They profit from it. And when their quality control fails, the parent is the one stuck with the bill. Save yourself the frustration and buy somewhere that stands behind what it sells. If you do order from GoodBuy Gear, tear everything open the second it arrives, because once those 14 days pass, their promises mean nothing.

Great prices and my order was just as described

Had a great experience. Item came as expected, even better! Shipping was also very quick. Will definitely buy again.