Great
Based on 1,959 reviews
The Good Feet Store4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
The Good Feet Store (goodfeet.com) has 1,959 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
1,959 approved reviews, newest moderated first
customer
Explained everything very well.
Reply from The Good Feet StoreJul 21, 2026
Hello, this made our team’s day; thank you. Every fitting matters to us, and we’re really glad this one landed right. Come back anytime.
Russell
Absolutely amazing experience! Noticed a difference instantly after trying on their arch support! I have suffered from plantar fasciitis and severe pain while walking for months and finally feel relief with The Good Feet Store!
Reply from The Good Feet StoreJul 22, 2026
Hi Russell, thank you for the wonderful review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our Rochester team delivered that. Come back anytime.
John M.
Meet with Ken he was great explained the process very well highly recommend him or this product !
Reply from The Good Feet StoreJul 21, 2026
Hello John, thank you for taking the time to recognize Ken. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Ken sees this.
Andy
Catherine was fantastic, she got me all set up with what I needed. And answered all my questions and is very nice to work with. I can already feel a difference.
Reply from The Good Feet StoreJul 21, 2026
Thank you, Andy, for your wonderful review! We're thrilled to hear that Catherine provided such a fantastic experience and took the time to answer all of your questions. Helping our customers find the right solution and feel confident every step of the way is what we strive for. It's especially exciting to hear that you're already noticing a difference! We'll be sure to share your kind words with Catherine. Thank you for choosing The Good Feet Store, and we look forward to supporting you on your journey to greater comfort and mobility!
Michelle S.
As soon as we entered, we were greeted and attended to right away. They listened to my daughter as she was describing how she felt when running after her cross country practice/meet and dealing with the pain for the rest of the day. A diagnostic was done and your sales person came out with different insoles. They placed them in her shoes and she immediately felt relief. They were wonderful in explaining the different insoles and for how long to wear. Definitely recommend for anyone who struggles with foot/feet pain.
Reply from The Good Feet StoreJul 21, 2026
Thank you, Michelle, for your thoughtful review! We're so glad you and your daughter had a positive experience with us. It's wonderful to hear that our team took the time to listen to her concerns, perform a thorough evaluation, and help her find a solution that provided immediate relief. We know how important it is for young athletes to stay comfortable and active, and we're thrilled that she noticed a difference right away. Thank you for your kind words about our team's care and education throughout the process. We truly appreciate your recommendation and look forward to supporting your daughter's comfort and performance for years to come!
Michelle M.
Jasmine was very knowledgeable very helpful pleasant to work
Reply from The Good Feet StoreJul 21, 2026
Hello Michelle, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Jasmine reflect exactly the type of care we strive to provide.
Beverly S.
Jessica did a great job explaining and not making me feel rushed in the decision for purchase of the correct system for me! Very grateful for her time and kindness, thank you Jessica!!
Reply from The Good Feet StoreJul 22, 2026
Hello Beverly, we are so grateful you took the time to recognize Jessica! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Jessica are what make the difference between a product and a real solution. Thank you for sharing your experience!
Megan
Zach was incredibly helpful about the correction process and I appreciate his hospitality and ability to accommodate my needs during my visit. He provided a friendly and informative experience and I feel confident about my medical purchase moving forward.
Reply from The Good Feet StoreJul 21, 2026
Hello Megan, we are so grateful you took the time to recognize Zach! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Zach are what make the difference between a product and a real solution. Thank you for sharing your experience!
