Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About GoodLife Home Loans
GoodLife Home Loans is here to help answer any questions that you have regarding reverse mortgages. From your first phone call to us, through the education stage, during the application phase and all the way through funding, we will guide you through every step of the process. Our promise is to make sure that a reverse mortgage is the right loan, for the right person, at the right time, for the right reason. Nobody wants to outlive their money and a reverse mortgage can help make things easier for senior homeowners who wish to retire with The GoodLife in Retirement!This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.For licensing info, go to: www.nmlsconsumeraccess.org. For additional licensing/disclosures: https://goodlifehomeloans.com/disclosures-licensing. For CA consumers: For info about our privacy practices, please visit goodlifehomeloans.com/privacy.GoodLife Home Loans is an Equal Opportunity Lender. Texas consumers: For state licensing information, please visit: https://goodlifehomeloans.com/disclosures-licensing/Texas.
GoodLife Home Loans (goodlifehomeloans.com) has 403 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Perfect experience with this 5 star company, excellent customer service from Mr. Win Clark !!!
Reply from GoodLife Home LoansMar 4, 2022
Fantastic, Bob! It doesn't get any better than perfect, and we appreciate the glowing review! Your loan officer Win Clark credits you for being the ideal borrower. We appreciate how responsive you were throughout the process. Thank you for your business. We hope for the chance to serve you again. Meanwhile, we wish you the very best with your reverse mortgage!
Sincerely,
GoodLife Home Loans
WD
Wendy D.
Rick Hawthorne was a pleasure to work…
Rick Hawthorne was a pleasure to work with. He explained the process of a reverse mortgage and was there each and every step of the process with me. Rick was in constant communication with me through the updates and answered all questions I had throughout my journey with a reverse mortgage. I would highly recommend Rick for anyone in need of a reverse mortgage. I appreciate the kindness and care I was given.
Reply from GoodLife Home LoansMar 4, 2022
This is wonderful to hear, Wendy, thanks for sharing! All of our borrowers deserve white-glove treatment, especially you. Your loan officer Rick Hawthorne thought it was delightful working with you. We appreciate your business, and we're glad the process went smoothly. All of us here at GoodLife wish you the very best with your new reverse mortgage!
Sincerely,
GoodLife Home Loans
KA
KAREN
A good agent makes it work.
This was my first experience handling a refinancing mortgage. Dave Schulte led me through the entire process knowing that I was apprehensive about it. He assured me that he would be there each step of the way. Dave kept to his word checking in to see that all was going smoothly. I must say everything flowed just like he said it would. Thank you, Dave!
Reply from GoodLife Home LoansMar 4, 2022
Karen, thank you for sharing your positive experience as a repeat customer! We're so happy to hear we earned your trust with your original reverse mortgage. Your loan officer Dave Schulte is thankful you came back to him to refinance your loan. You're a delight to work with, and we appreciate your business. We wish you the very best with your new reverse mortgage!
Sincerely,
GoodLife Home Loans
AL
Allen L.
I was contacted by Janette Heyl of…
I was contacted by Janette Heyl of GoodLife Home Loans. We discussed the current housing market here in Phoenix and the potential advantages to considering refinancing my existing reverse mortgage with them. After further review and discussion, we began exploring my area for existing sales and home valves and indeed found promising significant increased value in my home and its equity. As my existing reverse mortgage was based on the program option to provide a line of credit against my equity, I was interested in options that would allow me to enhance my credit line. Janette provided an initial estimate of my current market value and how the refinance option would be of benefit. Her finding indicted that my home had increased in value by 30% over the previous years certified appraised value. With her initial estimate of costs and benefits to refinance, the estimated increase to my existing line of credit would be an increase of 140%, With that knowledge, we proceeded to confirm the current value of my home. We had (2) certified, independent appraisals performed. The final confirmed value supported the initial estimate provided by Janette and her initial estimate was within $5,000.00 of the final confirmed value. Janette provided a revised proposal based on the confirmed value and we proceeded with the formal review, document signing and closing process. Janette stayed with me every step of the way from start to finish of the process. She provided valuable consul to my never-ending questions. Her patience, experience, willingness to listen and attention to detail were by both appreciated and respected. The closing process employed by Good Life was professional and convenient. All initial and supporting documents needed were able to be completed online. A notary for the final paperwork execution was provided as a home service and completed at my dining room table. It was also a benefit that the loan management company CeLink, which had been servicing my previous loan, would also be servicing my new loan, providing a seamless process. In closing, my experience with GoodLife Home Loans, Janette Heyl their loan consultant, and all supporting services met or exceeded my expectations. It would be my pleasure to work with them again and to encourage anyone considering a similar business transaction like mine to do the same.
Sincerely,
Allen Litten
Reply from GoodLife Home LoansMar 4, 2022
Thank you, Allen! We deeply appreciate the time and attention you devoted to reviewing GoodLife. We think other homeowners who could benefit from getting or refinancing a reverse mortgage will find this detail about the process helpful. It's always a true pleasure to work with you and Carlotta. Thank you for your repeat business. You're always helpful and responsive, and you gave us everything we needed to refinance your loan as quickly as possible. It’s a team effort. We'd love the chance to serve you again. Until then, we wish you the very best with your newly refinanced reverse mortgage!
Sincerely,
GoodLife Home Loans
BR
Bonnie R.
jannete hayl could not have been better…
jannete hayl could not have been better to work with she guided me through the whole process with ease couldn't have ask for better help
Reply from GoodLife Home LoansMar 3, 2022
Thank you for sharing your positive experience, Bonnie. Your loan officer Janette Heyl took such pleasure helping you achieve your goal with a new reverse mortgage! We try hard to make the process go as quickly and smoothly for our borrowers as possible. We appreciate hearing how well it went for you. We wish you the very best!
Sincerely,
GoodLife Home Loans
SA
Sharon A.
I would recommend GoodLife Home loans…
I would recommend GoodLife Home loans to people in need of service. Dominick R. Was very professional, patient and very understanding with me. I would highly work with Good Life. Sincerely Sharon
Reply from GoodLife Home LoansMar 2, 2022
We were so happy to have you back as a repeat customer, Sharon. You're a true pleasure and outstanding partner to your loan officer Dominick Rodriguez and our team throughout the loan process. Your responsiveness helps it go quickly and smoothly. As before, thank you for your business. We're looking forward to continuing to serve you! Meanwhile, we wish you the best with your new reverse mortgage.
Sincerely,
GoodLife Home Loans
SM
Susanne M.
It was a pleasure to work with Goodlife Home Loans
My loan officer, Kathleen Pritchett, was kind, professional and informative and her team are top notch as well. They refinanced my existing reverse mortgage (from another company) which process was completed in less than 5 weeks! I highly recommend Goodlife Home Loans to anyone who is interested in a reverse mortgage or refinance an existing reverse mortgage.
Reply from GoodLife Home LoansFeb 28, 2022
The pleasure was ours, Susanne! Your loan officer Kathleen Pritchett appreciates how helpful you were throughout the process. She and our whole team found you to be a joy to work with, and we'd be thrilled to have the chance to serve you again. Thank you for your business. We wish you the very best with your newly refinanced reverse mortgage!
Sincerely,
GoodLife Home Loans
R4
rayzor 4.
very easy refinance of reverse mortage
Dominick & dawn are excellent & there when you need them...made the refinance of my reverse mortgage VERY easy. they always answered my questions immediately. I wouldn't hesitate to use Goodlife home loans again
if I wanted to refinance my reverse mortgage. thanks, Dominick & Dawn for
your time. sincerely, chris burgess
Reply from GoodLife Home LoansFeb 24, 2022
We'd be delighted to assist you with any financing you need, Chris. It was such a pleasure working with you to refinance your reverse mortgage. Your loan officer Dominick Rodriguez and processor Dawn Klein consider you to be one of the most fantastic borrowers they've had the pleasure to serve. We look forward to our next chance to serve you and wish you the very best until our paths cross again!
Sincerely,
GoodLife Home Loans
