Great
Based on 4,044 reviews
GoodRx4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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GoodRx (goodrx.com) has 4,044 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
Michael H.
Good RX reduced my cost considerably and the app is easy to use. Great thing for people on fixed income.
Reply from GoodRxDec 21, 2022
We are thrilled to hear your GoodRx experience has been a positive one Michael!
Freedteacher
My pharmacy readily accepted my card. The difference in price was amazing! I saved over $60 on one prescription. I have recommended it to my friends.
Reply from GoodRxDec 21, 2022
That is amazing, we are so thankful we have been able to help make your medication more accessible!
Mark G.
Horrible service. I specifically requested for a 90 tablet count for 3 months but they intentionally refused and ignored me after I communicated this to them in the initial consult and then issues a prescription for 60 tablets as it forces you to repeat the expensive consults more frequently. I don't recommend using them and I will not use them ever again.
Reply from GoodRxDec 20, 2022
We’re sorry to hear that your experience wasn't a positive one, Mark. Our providers are limited in their refill service ability for certain prescriptions via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please give us a call at 415-237-1378 or send us a message through your GoodRx Care account, and we’ll be more than happy to help. 🙂
JP
I had a Rx filled and went online as well as the pharmacy for a price quote. When it came time to pay, it was almost $5 more than the quotes. I was told by the pharmacy that sometimes the price goes up by GoodRx. When I called to make inquiry, the support person stated they would call me back the same day with the answer about the price. I called 2 days later, to see the progress, and I was told they are working on it still. It has been almost a week later, still no answer. Will think twice about using them.
Reply from GoodRxDec 19, 2022
Hello JP, we're terribly sorry you are having a negative experience. We have sent you an email via TrustPilot asking for more information. We hope to gather more information so we may find you in our system and investigate further. Please provide the information at your earliest convenience as we hope to solve this for you as soon as possible. Thank you. Thank you for providing that information JP. We have reached out to the appropriate teams and they should be following up with you soon. We appreciate your patience in this matter.
Susan
I have a prescription plan with my health insurance. The cost of my prescription is significantly less with Good Rx than with my prescription plan. Good Rx is helping me save money and it’s easy to use.
Reply from GoodRxDec 15, 2022
We think its great that you are finding GoodRx services easy to use and that you're finding savings Susan!
Robin McDonald M.
I was very dissappointed that the price I was given was not honored - not even close. I did forget the paper when I went back in to pick up the script but I had them with me when I dropped it off. Was quoted $17 plus, paid $65.00 at pick up. :-(
Reply from GoodRxDec 15, 2022
We're sad to hear this, Robin! Please give us a call at 888-799-2553, so we can contact the pharmacy on your behalf. We're available Mon-Sun, from 6 AM to 9 PM CT.
Kathryn E.
I just Love this service to everyone! Especially to us Senior Citizens! I have been able to get the Meds ordered for me that I really needed but could have Never been able to buy with out this Incredible Gift and service available to everyone!! My Doctors office was the one who told me about it several years ago! Thank you so much for ALL the help you have given to me! Kathie
Reply from GoodRxDec 14, 2022
We're so happy your doctors office shared us with you, we are even happier we have been able to make your medication more accessible Kathryn!
Susan
Nice savings on my prescription and easy to use.
Reply from GoodRxDec 14, 2022
So glad you are finding GoodRx easy to use Susan, congrats on the savings!
