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GoodRx Reviews | Read Customer Reviews of goodrx.com

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Pharmacy & Medicine
GoodRx

GoodRxReviews of goodrx.com

Pharmacy & Medicine
Santa Monica, California

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4.2

Great

Based on 4,044 reviews

GoodRx4.2

Reviews4,044 About Contact

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Rating breakdown

5 star73%
4 star5%
3 star3%
2 star3%
1 star16%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About GoodRx

Find savings

GoodRx (goodrx.com) has 4,044 customer reviews on Folks Told, with an average rating of 4.2 out of 5.

Also known as: goodrx.com
Website: goodrx.com
Category: Pharmacy & Medicine
Location: Santa Monica, California
Listed on Folks Told: 2026

Contact & location

(888) 799-2553
goodrx.com
support@goodrx.com
Santa Monica, CA 90404

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 77% of reviews.
Most recent review: October 2026.

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GoodRx reviews

4,044 approved reviews, newest moderated first

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Harold
Aug 22, 2026
Fast and easy
Fast and easy, but no shortcuts. Thorough health reviews.
Reply from GoodRxSep 10, 2026
Happy we could be of service, Harold!
Report
Marko
Aug 22, 2026
Very easy to deal with
Very easy to deal with, and lowest prices!
Reply from GoodRxSep 12, 2026
Thanks for letting us help you save, Marko!
Report
Tiffanie
Aug 22, 2026
Not Worth the Hassle
Customer service is abysmal. I've used the service for a few months, and each time a prescription is sent in, there is an issue on GoodRX's end that prevents it from being fulfilled. Each time I bring it up, I am ping ponged to several agents that, after many frustrating attempts, they are able to barely resolve. Both telephone and online support are useless.
Reply from GoodRxAug 28, 2026
We're sorry to hear of your negative experience, Tiffanie. We would like to look into this for you. Please email us at [email protected] with your full name and account information.
Report
Helena
Aug 22, 2026
Easy & speedy process
Easy process, professional and fast responses.
Reply from GoodRxSep 14, 2026
We are always happy when we can help!
Report
Ronald
Aug 22, 2026
Great service
Great service
Reply from GoodRxSep 10, 2026
Thanks for your review, Ronald!
Report
Dan
Aug 22, 2026
Attentive and responsive
Attentive and responsive
Reply from GoodRxSep 10, 2026
We're so happy we could help you, Dan!
Report
Kathryn
Aug 22, 2026
disappaointed
Better understanding of customers needs
Reply from GoodRxAug 28, 2026
Thank you for leaving a review, Kathryn. We are always looking to improve our services and appreciate any feedback you have.
Report
Lori B.
Aug 22, 2026
Good RX is a great resource
Good RX is a great resource. The prices are reasonable and customer service is great.
Reply from GoodRxSep 10, 2026
Thanks for the review, Lori; we're glad you enjoyed your GoodRx experience!
Report

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