Average
Based on 216 reviews
Gooten: Print on Demand3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gooten is a print-on-demand production and logistics company that helps scaling brands simplify complexity. Our single-vendor solution streamlines procurement and fulfillment by offering access to a global, redundant network of manufacturers through one unified platform. We deliver operational excellence backed by contractual guarantees, competitive volume-based pricing, and a modern API that enables fast, self-serve integration. With Gooten, brands gain flexible production capacity, accelerated product launches, and supply chain resilience—without the need for in-house ops teams.
Gooten: Print on Demand (gooten.com) has 216 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
216 approved reviews, newest moderated first
Monica
I followed the instructions on buying my product sample and it was easy. Thanks
Reply from Gooten: Print on DemandMar 31, 2021
Hi there! Thank you for writing us a review. We are happy to hear you have enjoyed working with us!
Patrick H.
In an order of 7 sample items, the printing on one was a little odd. There was dust or something that caused the print on the water bottle to feel bumpy. I emailed Gooten support with my concerns about the all over print and they responded that it looked like a manufacturing error. Marta quickly placed a replacement order which I should receive soon. Completely happy with the level of support for a new client.
Reply from Gooten: Print on DemandMar 31, 2021
Hi there! Thank you for leaving us a review. We are so happy to see you have enjoyed working with us! We agree that our customer support team is awesome and works diligently to assist our partners to their full potential! Thank you for scaling your shop with Gooten!
Way L.
On user error, I created a a logo for a company without making it transparent. The team was able to find my order and correct these issues for me. The team was respectful and fast! always kept me updated and I love to be kept in the loop.
Reply from Gooten: Print on DemandMar 24, 2021
Hey there! Thank you for the review! We are so happy to hear you are enjoying your time with us. We love to hear that our team is pleasant to work with and assists your excellence in your shop. Thank you for scaling with Gooten!
George S.
I'm a new customer just starting out with my shopify store. Unfortunately I've run into constant roadblocks with Gooten. From actually getting an account setup, to actually placing a test order. If I were not persistent I would still not be using your platform. I feel that I've encountered more than should be expected issues with just getting started. How are things going to flow once I get customers, this is what scares me with your company. I truly hope that I don't have to push constantly to make my business work when using Gooten for my POD company, because if that's the case it's not acceptable.
Reply from Gooten: Print on DemandMar 23, 2021
Hey there! We are happy to have you onboard but we are upset to see your experience hasn't been positive. Our customer support team always want to hear about these types of issues and experiences so we know how to help you and how to better ourselves for the future. Please contact our customer support and submit a ticket. Please note our support team has an SLA of 72 business hours but will get back with you shortly. Thank you for your patience as we work this out.
Aidan
Despite some initial bumps in the road, Gooten has shown an incredible commitment to improve, they have also been receptive of feedback and it all shows! they are now one of my trusted drop-shipping companies and partners!
Reply from Gooten: Print on DemandMar 22, 2021
Hi there! Thank you so much for leaving us a review. We are so so happy to hear that your experience has been great! We are thrilled to have you onboard as a partner! Thank you for scaling with Gooten!
D L.
Fast responses. Very friendly agents and provided excellent resolution always!
Reply from Gooten: Print on DemandMar 16, 2021
Hi there! Thanks so much for leaving us a review! We are thrilled to hear you have enjoyed your experience with us. Our customer support team are fantastic and we are glad to hear you think so too!
Art by Freddy B.
I have been working with several on demand printers for years now. I started working with Gooten in January 2021 and I am very pleased with the quality of the products and the customer service. Thanks to Gooten, I am now pivoting my stores to higher end, higher quality products such as prints on recycle aluminum or framed canvases and my clients are loving it. I highly recommend their service.
Reply from Gooten: Print on DemandMar 10, 2021
Hi there! Thank you so much for leaving us a review. We value the feedback from our partners. We are super excited to hear that you enjoy our quality, our customer support, and the products we offer! We are so happy to hear that you are growing with your shop and you chose Gooten to assist you in doing that! Thank you for scaling with Gooten!
Tiffany S.
My customers love their products and they are shipped out within the estimated timeframes.
Reply from Gooten: Print on DemandFeb 24, 2021
Hi Tiffany! Thank you so much for leaving us a review! We are thrilled to hear of your positive experience with us and look forward to hearing more of them! Thank you for going with Gooten
