Reply from Pyn CapitalMar 5, 2024
We are very sorry for the experience you had with us. After reviewing your concern, it appears that the money ACH'd from your account was two separate transactions totaling almost $2k. Both of the charges were agreed to in your contract (Sections 1D, 6A and Exhibit A), and all fees, payments, etc were discussed prior to signing. Again, we very much apologize that you had a bad experience with us, but we did only what was authorized directly by you, according to the agreement. If you'd like to discuss further, we are happy to do so, so please feel free to reach out. We'd very much like to keep you as a client in the future, but certainly understand if you prefer to move on. We truly appreciate, and would love to keep, your business!